+The front desk staff was very helpful and welcoming. The room and bathroom was impeccably clean; the bed linens were great and the bed was comfortable. There was a small living room/dining area for guests which always had hot water for tea, coffee and filtered water. There was also filtered water in the room. The place is rustic but very, very pleasant. The breakfast offerings were tasty and substantial.
+Super nice people very sweet and accommodating we will be back
+Everything was perfect. The shuttle that I had requested for both ways was on time. Nice place to go back The Parfait in the morning was delicious.
+What a lovely and relaxing stay! A few minutes walk from town, overlooking the lights at night, and enjoying thx beautiful view. The most enjoyable and freshly prepared breakfasts to start off the day, and lovely relaxing jacuzzis and a sauna to pamper you after a busy day of hiking or horse riding (or just shopping). And the best staff! So caring and ready to help!
+Beautiful property with friendly and helpful staff. Thanks for a relaxing stay Hotel Terasu Salento. We hope to visit again one day.
Christine
友人グループ · 2025年3月
+This hotel really made our stay in Salento wonderful. We got a large room upstairs with a king sized bed. The beds were so comfortable and the showers hot with great water pressure. The rooms and common space were decorated well, with cute porches and hammocks outside. The hotel is located walking distance to downtown and entre bosques coffee farm. The best part of staying here was the staff. Valentina and Yidleydi went above and beyond to help us with whatever we needed (restaurants, coffee tours, etc). Orlando who works there even drove his motorbike for us to follow him to get air in our tires. Make SURE you take advantage of the wonderful spa experiences Gisele and Natalia provide! Gisele was so wonderful, applying aloe to our sunburns and bug bites. I would recommend noise cancelling headphones and/or white noise if you are a light sleeper. But overall we loved staying here.
+Amazing view, comfy room and walking distance from central Salento. Great service and tasty breakfast options.
「Wonderful stay in Terasu」
+We stayed 3 nights as part of our 3 week visit to Colombia. There was so much to do in the area and this hotel was ideal and tranquil. The beds were so big and comfy and the grounds were amazing with hot tubs, sauna and jacuzzi
「Good hotel with no respect for data privacy.」
+Hotel Terasu remains a good property in Salento but be prepared for the management to spam your WhatsApp with unsolicited commercial messages offering additional services or requesting that you hashtag them in social media posts. I blocked the first message so they pestered me from a new number, at which point I complained to them. Colombian Ley 1581 de 2012 requires companies to obtain consent for each specific use of personal data. Hotel Terasu receives mobile numbers with the bookings and wrongly presumes it is OK for them to use this for marketing, cross-selling, and social media strategy. It is not OK, it is plain illegal under Colombian law. One could wonder what other Colombian laws this hotel does not care about. If for some reason you like being bothered by intrusive, unprofessional and juvenile WhatsApp messages then Hotel Terasu is definitely the perfect option in Salento. The hotel would do well to reconsider its policy, especially since it is not lawful and could result in complaints to the Ministerio de Comercio, Industria y Turismo.
+The stay here was excellent. We were welcomed with a warm drink, kind service from the staff, and a beautiful place to stay. The attention to small details was clear in the room, grounds, and service from the staff. A beautiful amazing place to stay. Thank you!