Takanori
日本 · 家族旅行 · 2025年12月
10.0「家族全員楽しんでた」
+夜ご飯のリクエストを聞いてくれて、美味しかった。
−特に無い
Dixon
オーストラリア · 家族旅行 · 2026年5月
6.0「Enjoyable, a little more of an older style experience.」
+Loved to eat breakfast in the dining room overlooking the snow covered mountain. It was quite easy to walk to the ski run too. Easy access to the bus to the adjacent resorts. Nice walk after skiing to eat dinner to a place up the road or into town.
−We asked ahead if we could also fit our adult daughter in our twin room as an extra approx 3 months prior to our trip. That was fine and no mention of a price was made (our mistake). We thought there might be an additional modest fee but it was 50% again on the top of the price with the three of us squished into the room. It was not great
annika
オーストラリア · 友人グループ · 2026年2月
10.0「very beautiful」
+everything
−nothing
Greg
オーストラリア · カップル · 2026年1月
6.0「Hotel over all was fine, not hotel fault but bus service to get around very ordinary/delays/late.」
+Comfortable bed , warm lodge ,friendly staff, good breakfast.
−Moth ball smell disgusting mildew
Vergara
オーストラリア · 家族旅行 · 2026年1月
7.0「I would stay there again. The staff was so hospitable and friendly. I have young kids and they were very patient with th」
+That it had a home vibe and beautifully decorated in the common area. The views from the hotel was aesthetically pleasing and picturesque
−That we didn’t have our own toilet or bathroom
Waller
オーストラリア · カップル · 2026年1月
10.0「Fantastic Place, People and Experience!!!」
+What a fantastic place! The owners are genuinely some of the kindest people that I have met and were gracious in every part of the stay. The place itself was fantastic, good sized room, a private on site onsen (that was almost always free), fantastic breakfast and just such a good spot. Could not recommend more.
−There is a bus stop right outside the property (like literally called the Hotel Windsor stop) to go to the mountains (which is great). But it is 1000 Yen each way even just to Akakura Kanko/Onsen (but also straight to Suginohara) and the walk to Akakura was a bit more on the roads than on paths. Not a big deal at all, just something to be wary of when booking.
Jack
オーストラリア · カップル · 2026年1月
9.0+Wonderful staff and a lovely stay all round..excellent and varied breakfast buffet, and very homely feel. Well located and good value, would absolutely stay again.
−This seems to be common in many establishments, however they use a chemical burner to heat the drying room. Some how the fumes get up the stairs case and we had to open the window in the bedroom to keep the air fresh.. with the heating we were perfectly warm, although would be nice to have a safer heating system in place.
Adam
オーストラリア · カップル · 2025年4月
6.0「Could be better.」
+Breakfast was cold and average quality. Sometimes not enough.
Marcus
オーストラリア · 友人グループ · 2025年3月
7.0「Good」
+Good location to get started each day
−Cleanliness was bad. Lots of dust under the beds, hallways and communal areas need a good clean.
Peter
イギリス · ひとり旅 · 2025年3月
4.0「Disappointing for the price.」
+The staff were extremely pleasant and helpful. That is their strong point and I appreciated it. Transport to local areas was available at a small charge, Hotel had a bus stop outside. Within easy walking distance to Akakura Kanko ski area, and a rather further walk to local bars and shop and post office. Lovely views.
−The hotel is run by Taiwanese and so does not give a full Japanese experience. Breakfasts were very below standard for the price charged for the stay. Room was nice but did not have an easy chair, telephone, bedside light or mini-fridge, which was astounding considering the price of the room. The hotel is open only for the skiing season, which does not give the management the opportunity to realise its full potential. This is a shame as it could have been excellent.