+Good
+Property condition and services needs to be improved.
+This property is not clean and management is not supportive to the people need.
+Not what I was expecting
+Dirty bathroom, leaky faucet and toilet
+Very clean Hotel. The staff was very helpful and quick customer services was provided. We order food from the hotel and it was very tasty and delicious. Hot water is available, clean bathroom. It was very cold in the room so we called and ask for extra blankets and they helped was to get more blankets. Must stay here when visiting Vrindavan.
+Two large rooms were provided at a very reasonable price in the suit form. Very spacious with fridge etc. Bad thing was the beds were not comfortable; they were too soft and sinking in the middle. Please get a proper bed with a mattress and box spring.
+Apart from food I would not recommend anyone to book this hotel. Staff were least bothered about their guests , I felt like not humans but the have machines put in. No smile or greetings bu staff.
+Hotel’s bathroom’s curtain rod was unsecured fixture which injured to my wife. Manager was inhumane did not provide any help or first aide and was not taking any responsibility for their unsecured fittings in the bathroom which came loose and injured my wife’s eye. The AC in the room was off and on couldn’t sleep at night and after complaining few times they give us options to move in down graded room in the late night which was so inconvenient
+Property is good and the rates are average.The rooms are spacious . They upgraded my room to Luxury from Deluxe at no extra cost. The staff was friendly and catered all our needs.