Adventurer723585
友人グループ · 2025年10月
「Misleading Booking and Poor Management - Avoid This Hotel」
+⭐ 1/5 - Deeply Disappointing Stay at Hotel Pilgrim, Paris (3 Oct) I booked Hotel Pilgrim in Paris through Stayforlong.com, paying for what was clearly advertised as a Superior Twin Room (£385.17) for two female friends. On arrival, we were allocated a Classic Double, which was entirely unsuitable for our needs. When I raised this with Clara, the hotel manager, I was told the hotel was fully booked, the room was too small for twin beds or a cot, and that no refund could be offered. Her only “solution” was to bring in extra bedding and sleep on the floor, the bedding arrived in poor condition. As a cancer patient in recovery, this situation caused considerable stress and exhaustion. Despite it being the hotel’s error, there was no compensation, no breakfast offered, and no proper service. The room was so cramped that my suitcase posed a safety hazard, and the management showed no accountability or empathy. To make matters worse, room rates fluctuate dramatically online, which is misleading. I would score them zero if it were possible. Avoid this hotel at all costs , poor management, false advertising, and no respect for guests’ well-being.
+Great hotel. Friendly
+Very much enjoyed the Pilgrim. It was clean and modern and the room size was good in comparison to similar priced hotels in Paris. I would stay there again.
+High praise for this small hotel in the Latin quarter of Paris. The room was clean and modern. The breakfast area and adjoining outdoor courtyard were delightful as was the breakfast menu. The staff made us feel welcomed and gave us some excellent tips of which restaurants to visit in the area.
+Close to all the restaurants and action on Saint Germain Blvd. Walking distance to Notre Dame and Saint Chappelle. Clean hotel, good breakfast but rooms a bit small, as is usual for hotels in Paris.
+nice and modern room, awesome neighborhood, friendly staff! I will come back to this hotel
+The staff were all very helpful, the room albeit small was very clean and fine for what we needed. The spa was a welcome bonus for us after long days of walking around Paris. The rooftop bar was also a bonus to have a drink before we went out in the evenings. Would definitely recommend this hotel
+The staff is one of the best that we experienced on our trip around Europe. Friendly, helpful, and genuinely happy that you are there. Would always return to this hotel. Great views from the rooftop.
+Great place, small but super new and modern
「The Pilgrim」
+The hotel was in a very nice location. Staff was super helpful and friendly. Places to visit and sightsee were in abundance and restaurants many good restaurants within walking distance. The room was small, but clean. Bed was very comfortable.