Verified traveler
2020年11月
+Pasable por el precio pero las toallas de baño estuvieron manchadas
「Visita a Cuenca de Paseo」
+El Hotel, bien ubicado adecuado para realizar recorridos a pie para conocer los diferentes sitios atraactivos de Cuenca,serca de la parada del BUS Turistico,atencion amable de las personas,el desayuno muy bueno,relacion precio y atencion satisfactoria.
「Downs more than ups」
+At first they told us that the reservation was not sent by hotels.com and that there is available room. only when I said I will call hotels.com now and complain, they said ok will find you a room. Wanted to pay by visa, they said there is extra 10% if by visa. No hot water in the afternoon, parking entry is very narrow, breakfast is only from 07:30 to 09:00. Location is great.
「it is close to everything.」
+it is save and very convenient to get anywhere int the city.
Verified traveler
2016年12月
「Rooms not available when checked in」
+We drove about 4hours to the Hotel and was told that the rooms are not available afterward they asked us to pay cash for the rooms.I called Expedia and explained the problem and they quickly find two rooms but they asked us to pay by credit card before we see the rooms. We never pay for an hotel room before checking out.
「Great location, helpful staff, good value.」
+This was my second stay and the staff was again very friendly and helpful. Great location in El Centro, the heart of Cuenca. Free parking and the manager stopped traffic to help us out of the car park. A great value and English speaking staff ensures my return stay.
「Perfect stay in the centre of Cuenca」
+A really nice and clean hotel, perfectly located 2 blocks from the central square and cathedral, friendly and helpful staff.
「Lovely little hotel, conveniently located」
+I loved this hotel and would happily stay there again. The staff was very solicitous, and by the time I left, I felt like the receptionists were my friends. The rooms are small but have a little refrigerator and a television. There is a common living room with a pool table of all things. I speak a little Spanish, but if you speak no Spanish at all, you might find it difficult because, except for one person, the staff spoke little English. I felt the location was perfect. About 50 feet from Simon Boliver and then about five blocks from Parque Calderon. The only way my experience would have been better would have been if they'd served freshly brewed coffee in the morning. The hotel served instant coffee, which apparently is not uncommon in Cuenca...
「Colonial Character Hotel」
+Overall it was a great stay, friendly service, very safe area, hotel is very safe,good restaurant with very atttentive personnel. Ample colonial rec room with pool table,tv, lots of big sofas and chairs to read, relax, etc. On our first night our room was very small, with barely enough room for luggage and two people to move around, I asked for a another room the next day and we were given another room 1m wider and that made a big diffrence.
「Great value for the money」
+Cuenca is awesome and this hotel was right in the old town Cuenca and only few blocks from centre square and all the action. Great friendly staff. Great value for the money.