Thomas
カナダ · カップル · 2026年4月
「Nous avions l’impression de faire partie de la famille de l’hôtel, très sympathiques et accueillants!」
+Staff très accueillant. Installations confortables.
Lucy
オーストラリア · カップル · 2026年2月
+Excellent location and the staff were so friendly. The bar was great for a post ski drink and chat. Also the close proximity to an onsen was great!
−All great.
「Amazing, will definitely be coming back!」
+Loved the location, felt homely. Wonderful staff, that were very helpful and welcoming!
−Heater was stuck on full heat. Which made it hard to control the temperature in the room
Scott
オーストラリア · 家族旅行 · 2026年1月
「Amazing stay a beautiful bar area managed by really nice people.」
+Location was amazing- easy walk to echoland to access all the restraunts, ski shop, and also walk to ski Happo.
−Only two showers and several toilets for 9 rooms of people. Room could have been bigger.
Tamara
カナダ · カップル · 2026年1月
+The property was close to an onsen and a ten minute walk from most bus stops and restaurants. Staff were great, and made you feel right at home. The rooms were spaciest and bedding/beds very comfortable.
−Longer walk to the bus stops for further resorts.
Julian
オーストラリア · カップル · 2026年1月
「Stay here!!」
+Great location, right need Happo ski lift, free shuttles to other mountains and restaurants in town. Spotlessly clean, staff are legends and great rooms.
−Nothing negative was 10/10
Haddow
オーストラリア · 友人グループ · 2026年1月
「Great place to stay at for our first time in hakuba, staff are so friendly and helpful and you made our stay so much eas」
+Loved how friendly the staff were and how accommodating they were to our big group, made a cake for our friends birthday and even dropped us in to town one of the nights! They had dinner recommendations for our first time in Japan and were very helpful
−Sometimes a line for the shower or toilet but we knew that before booking
Devin
アメリカ合衆国 · カップル · 2025年3月
「Exceptional」
+Nellie and her crew really made us feel at home! Such cozy rooms to watch the snowfall outside and we were well taken care of. Just around the corner from an incredible onsen. Don't look anywhere else just book it now!
Hannah
オーストラリア · カップル · 2025年3月
「Pleasant comfortable stay」
+The bed was super comfortable and the staff were friendly
−The main gathering area gets a bit noisy and echoey at night if you’re trying to get an early night sleep
Constance
イギリス · カップル · 2025年3月
「Very good」
+Very nice staff and cozy hotel.
−The walls are a bit thin so we wake up during the early breakfast time + the breakfast was very basic