「30 minutes later we left」
+Shoved in a room on the 5th floor ( not a classic room like we had paid for) no working lift up to the 5th floor. Doors to room didn’t lock and being asked to leave keys for the hotel at the hotel? Cleaning staff seen laying on the bed charging phones in one room we were told to go look at. We lasted 30 minutes and left. Wouldn’t recommend
「Fantastic.」
+Giuseppe, my husband from Salerno, Italy, and I traveled from South London to visit Rome this autumn. How fortunate to stay at the Hotel Des Epoques. Wonderful, warm and helpful concierges, chambermaids and dining room personnel. The room was beautifully furnished in Grand Epoque style, clean and very quiet. The Hotel was perfectly situated to visit all historical sites; bus numbers and routes marked on maps for us by the concierge. My husband particularly enjoyed the breakfast espresso coffees - delicious choices of dishes and pastries to fuel our expeditions! Grazie Mille, we say to the wonderful staff at this beautiful hotel. We will definitely return. Jane and Giuseppe
「Great Stay」
+Superb pre-cruise one night stay. Room was excellent, clean and a good size. Bathroom and shower excellent. Breakfast had good options. Staff were so helpful and friendly. Will definitely stay here again.
「Massive disappointment. Mould in the bathroom and no basic facilities.」
+Where do I start. Whilst the staff are very pleasant, it doesn't make up for the state of this place. It is so dated, the only solution is to gut the place and start again. Firstly, the bathroom is so small and very mouldy. This is no way a 4 star hotel. Please see photos. The bathroom shower holder was broken. The cubicle is tiny. You can't use the shower attachment and you have to hold the shower head in order to shower. When you attach it. The shower head can only face horizontal and therefore making showering difficult. The shower tray has leaked all over the bathroom floor. Shampoo provided but no shower gel or conditioner. You do however get small bars of soap. So bring your own. Aircon doesn't work nor does the phone. The room is very small. The bed rock hard. No tea and coffee facilities. Scratches all over the floor where the furniture has been dragged and the view, a brick wall. The fridge is barely cold. A double bed and they provided only one extra pillow. Seriously!!!! The positive reviews on here must've been for a different hotel. This was meant to be a holiday treat for my brother in law's 70th birthday. I'm embarrassed. The location is good, but that doesn't make i
「Pretty Hotel」
+Friendly staff, clean hotel, nice architecture and decor. Breakfast choices were a bit limited.
「We loved Rome」
+Don’t listen to the reviews I was a bit worried after reading them but the hotel was perfect for me and my daughter who’s 12 it was a lil dated but that added to the charm the room was cleaned daily with clean Towels and the maid was so lovely we was about 10 mins out from the centre just jump on the 60/62 bus there and back which we got bus passes from the shop right by the bus station the staff were so helpful at the hotel always going out there way to help me find places and how to get there always greeted us with a smile we absolutely loved the shops and restaurants near the hotel so much quieter after a busy day and the service so much better I didn’t feel rushed and the prices were so much cheaper around the hotel there was a Japanese restaurant just around the corner which was beautiful if you fancy a change we even got a take out Chinese from the restaurant next door on the last night to our room which was beautiful the staff in the hotel gave us plates to eat in our room there was a supermarket two mins over the road which we used alot
+The only thing I didn't like was the lamp beside the bed, I think it should be much softer light for reading. It was too harsh. Everything else was great!!
「Beautiful hotel - don’t go economy」
+Beautiful hotel, however I would not recommend booking an economy room. The economy room is to the side of the main hotel. The room is beautiful, but very small! Wardrobe is the only place for clothes and the bed is a double. Updates are needed, but everything worked. Key positives are that it is very close to bus routes, there is an elevator, and the AC works great in our room!
Bartosz
イギリス · カップル · 2025年7月
「Very good」
Stampoulis
ギリシャ · カップル · 2025年7月
「Good」