+The staff were very helpful and friendly. The hotel was very clean. Breakfast choices were excellent. My small double bed in the standard room was comfortable. Not having a window in the room felt odd. A great location.
+The rooms were clean, and staff was nice, please bring cash because they don’t accept credit card for tourists tax fee or pay for breakfast, we requested a queen bed, how the put together two mattresses you either way feel the whole in the middle so is uncomfortable, the street is dirty and not flattering but I will say that is not the only one, price was okay, thanks for the attention and service.
+Friendly staff and great location for the city and the port.
+Very basic. Hotel had construction and ladders. Dirty walls, run down. One pillow no bath mat.
+I like the location of the hotel being close to shops. It is clean and well maintained though I could use a softer bed. The staff are nice though and the location is convenient.
+The property is located downtown Napoli walking distance to all clothing stores, restaurants and the pier where tourist ships arrive. My room was good. It was clean & cool. I didnt like the bar area, it seemed a bit dark and gloomy. The elevator is small with a claustrophobic feel too it. For what I paid, it was worth the money. The staff was kind and helpful
「Conveniently located」
++ location is very convenient: 10 minutes of walk (with luggage) to the port (ferry to Capri etc.), 5 minutes to very good pizzeria evo, 3 minutes to metro station + rooms are clean, far from big but there's sufficient space + you can have a coffee and Italian-style breakfast at a cafeteria at ground floor, and there's also a grocery next door + a very nice terrace on the 3rd floor - there is ongoing renovation on some floors so using stairs you pass by some open electric wires - can't tell about other rooms but ours had a view on a neglected courtyard and a shanty building - there's no free water in the room but you can buy one in a vending machine for 1 euro
+Simple room. Centrally located so good for exploring.
+We had two couples in our party. We were on the fourth floor when we got on the elevator, the doors closed and the elevator was stuck. Wouldn't go down and the doors wouldn't open. We were nowhere near the 480 kg rating (1050 lbs). We tried the door open and the 4th floor buttons, no luck. We tried the elevator phone button, no answer. We called the front desk on our cell phone, no luck. We could hear the desk phone ringing up the elevator shaft. I finally forced the elevator door open. We took the stairs down and the staff were all gone. About five minutes later, they arrived on a scooter and showed no concern when we described what happened. My wife's fear of elevators happened and they didn't seem to care. We took the stairs the rest of our stay.
+Property was average. Room was so large that it couldn’t cool down.