+Ein wirklich tolles Hotel mit einer einmaligen historischen Atmosphäre
「Nice but some issues」
+Very charming hotel in front of the bridge with pleasant staff but 2 issues during this stay. Firstly, we were not told before booking that building works were going on in the floor below. This disrupted our rest during the day after a 5 hour trip by road. Secondly, the towels are very old and have a mouldy odour.
+Hotel is very clean 👌 staff very available. It is close to everywhere and the Senegal river with a long cute bridge. I love ❤️ it and will stay again.
+This historic place had a beautiful courtyard and very comfortable rooms. Warning; no lift, so not appropriate for handicapped guests.
+Nous avons passé un bon séjour. Le personnel est resté disponible et flexible pour répondre à nos demandes et nous recommander des restaurants aux alentours. Je recommande que ce soit pour un séjour d’affaire ou touristique.
+Pas d ascenseur , le sol de la douche trop glissant pour des personnes âgées.la rue est tres bruyante le soir et le matin
+Great place! Good service and a beatiful building. Highly recommended
「Super séjour à l’hôtel de la poste de saint Louis」
+Très bon séjour à l’hôtel de la poste. Personnel accueillant sympathique et toujours à l’écoute. Très bon emplacement proche du centre à côté du syndicat d’initiatives ce qui permet d’aller facilement aux diverses excursions proposées. Distributeur de billets à côté de l’hôtel
+The hotel was overbooked and the way the manager handled their overbooking problem was a disaster & unbelievable! We booked & paid 3 nights by VISA via Expedia a day before. When we arrived, the receptionist said she couldn’t find our booking from a pale of booking papers & the hotel was full. She called the manager. During the phone call the manager told us we could only stay 1 night but had to check out the next day because it was full on the second night. The manager did not mention anything about refund for 2 nights/ solution/ apology. We were shocked. We said we could stay 1 night and look for another hotel the next day, but the hotel must refund 2 nights to us, as we had paid everything already. After the manager arrived in the hotel, she said we had to contact Expedia for the 2 nights refund on our own without mentioning how or providing any proof so we could submit to Expedia. The manager even said it was OUR problem and Expedia was OUR agent. I was shocked by her reply and attitude. I said Expedia is the hotel’s business partner and the hotel must refund the cost of 2 nights on the spot! In the end, she erased the reservation of another guest on a piece of big paper which
「Excellent comfortable and in a great location」
+This hotel is by far one of the most comfortable, clean and spacious hotels i have stayed in. Located in the heart of st louis island, the receptionist Aja was incredibly kind and frriendly, she helped me arrange transportation to my demdik back to dakar, thank you so much for an incredible stay. If you are visiting st louis i highly recommend this hotel Yasmin