Dc
オーストラリア · カップル · 2026年11月
「So so disappointing this time around.」
+Mix up with room changes. Lady went to my room and gathered up our belongings without permission. and no notification on the day. When we came back from sightseeing went back to our room and found all our belongings gone. Went to reception to ask where our stuff was they told us they had moved us rooms. A room with another member of our party was sorted the night before with night reception whoever they didn’t relay this to the day staff. Couldn’t work out the shower over bath and asked some one at the hotel and they didnt know either.all tv channels in French asked how to coverts the movies to English and reception advised it couldn’t be done French speaking channels only. It took us a while to work it out for ourselves which we did eventually. I felt the new owners were putting profits before people. A shame as we have always stayed at hotel de Genève for the last 9 years when in Paris. The lady at breakfast is absolutely wonderful she has been there a long time and treats everyone with courtesy and respect.
−The attitude of some staff and inexperience of the young boys at reception They should be versed in all aspects of customer service and how things operate.
Isabelle
フランス · 家族旅行 · 2026年11月
+L'emplacement
−Le bruit de la rue
Pedro
ブラジル · カップル · 2026年10月
「Voltaria.」
+Ótimo atendimento, localização e quanto aconchegante.
−O ar condicionado não estava funcionando, Reclamamos na recepção mas não funcionou. Durante as madrugadas passamos muito calor!!
thomas
フランス · ひとり旅 · 2026年10月
「1 fois, pas 2」
−Chambre petite et sdb également Beaucoup de moisi dans la salle de bail
MARIE VIVIANE
モーリシャス · 家族旅行 · 2026年10月
+very good location , near St lazar train station .Many restaurants around and shopping centres like Les Galleries Lafayettes.
−Rooms very small , not enough space for storage .walls are thin and not sound proof .On the whole it is a good compromise especially if you are visiting Paris and use the room mainly during the night.
Malika
ベルギー · カップル · 2026年10月
「Bien」
+Emplacement et personnel très accueillant et ouvert. Parking.
Veronica
マレーシア · カップル · 2026年10月
+The hotel manager is excellent
−It’s abit too small
jimenez
アルゼンチン · 家族旅行 · 2026年10月
+Excelente infraestructura. Muy comoda la habitacion, grande, limpia, la cama muy comoda. La ubicación excéntrico
−El ascensor es muy pequeño.
Anatoliy
中国 · カップル · 2026年10月
「It was a nice experience after all.」
+The reception is professional, polite and helpful, facilities look new, mattresses are comfortable to recuperate after a long touristic day.
−The cleanliness is a big concern. We stayed for 9 nights but the sheets were never changed. It seems that there wasn’t a proper floor wet cleaning. Look at my socks..
malek
チュニジア · ひとり旅 · 2026年10月
「Bien」