DOVER
アメリカ合衆国 · ひとり旅 · 2026年5月
+The lady that checked us in, was very helpful, nice and friendly. Some times I wish we find people like her every where we go. And for her I thank you.
Joyce
カナダ · カップル · 2025年4月
「Stay was fine, waiting for credit on our card.」
+Still waiting for our adjusted price for the room We were charged more than quoted.
−The charge was more than quoted and we were told it would be adjusted. Still waiting.
Torrey
アメリカ合衆国 · 出張 · 2024年10月
「Bad」
Hicks
アメリカ合衆国 · 出張 · 2024年8月
「Very good」
Stephanie
アメリカ合衆国 · カップル · 2024年5月
「SPIDERS」
+It was a nice room
−We had 2 camel spiders in the room and we just couldn't stay in that room knowing those huge spiders were in our room,just couldn't sleep!
Adrian
アメリカ合衆国 · 出張 · 2024年3月
「Perfect for staying for work」
+The room was very nice, clean and comfortable
−It was pretty clean
Arce
アメリカ合衆国 · ひとり旅 · 2024年3月
「Passable」
Robert
アメリカ合衆国 · 友人グループ · 2024年3月
「Exceptional」
Zavala
アメリカ合衆国 · 家族旅行 · 2024年3月
「Just an FYI」
+Nothing booking.com made a mistake on the reservation and I was told I needed to pay more or get my money refunded. Which I think was wrong I paid what booking confirmed my reservation would be and I paid. I had to sleep for 2 nights in the car and shower at a gas station which I feel that the mistake was not mine it was between booking.com and the hotel and I had to pay for that an inconvenient if I have to say so myself. And not being able to speak to booking.com nor a manager at the hotel all the front desk could do is refund what booking.com had charged. I really feel I should have been accommodate because it was not my fault. I had stayed at this hotel before and had so complaints and had emailed you'll about it last year and I thought I'd give the hotel another chance but low and be hold it was worst this time. How can booking work/use this hotel for business/reservation if they treat customer like this.. If you really do anything about these questions then give me a call 210 391-5855 you have my name an email.
−The way customers have to be treated by a mistake that was not the customers fault. Where has customer service gone for companies these days.
Crystal
アメリカ合衆国 · 家族旅行 · 2024年1月
「Very unpleasant and uncomfortable」
+The person in the front desk was nice
−Room was very dirty, pillows smelled used, coffee maker was dirty and had mold, toiled as dirty