Verified traveler
家族旅行 · 2019年2月
+The only thing about the hotel is the fridge doesn’t work n they keep leaving water everyday. We have stayed here twice but the pool this time wasn’t very clean.
「Nice hotel,exellent ,friendly staff,near beach.」
+Comfortable stay of 2days and nights,good food,helpful staff.
「Average Hotel Kinara」
+Hotel wanted advance to be paid else room was not getting confirmed, despite informing that booking is confirmed they were not accepting booking without advance, whereas Hotel.com site mentioned payment on arrival
「where no to check in late night.」
+Hotel good, service bad.. They don't serve late night after 11 food, so be prepared to remain hungry as I was. Bad English understanding of staff and same for Hindi too.
「Disappointed!」
+The swimming pool was full of green algae and was not cleaned for over two months...the exhaust fans from the toilets blow straight out into the corridors..the breakfast menu is below basic standards
「Worst hospitality and very bad experience」
+Worst staff and hosipitality , my room toilet issue was never heard , room service really cheap. I WOULD HAve prefered sleeping in my car rather than this hotel
「Stay away- Rude staff,terrible customer service」
+We had the worst ever treatment here. The grand outward appearance belies the inflexible, money minded and unfriendly attitude to guests. We booked 2 double rooms through hotels.com for 18th Dec. As we were to arrive at 3 am and needed the hotel just until 11 am we informed hotels.com who confirmed they had clarified with the hotel. However on arrival at 3:00 am the receptionist, Rahul refused to check us in, insisting we pay for 2 nights. We clarified that we needed the hotel just until 11 am and that we had spoken with hotels.com but the staff refused to let us in. First Rahul said that hotels.com never informed him. When we got hotels.com to call him up he then said he needed an email. When we got hotels.com to send him an email Rahul said that he was not authorized to access emails. He could only let us check in at 2 pm and not earlier unless we paid for 2 nights for just 5 hrs stay!! We waited, argued, reasoned until 6 am but Rahul did not budge. He asked for 2 nights charge. I live in the U.S and have travelled to several countries but have never received such terrible treatment. Most hotels adjust if you arrive a few hours early and certainly do not keep tired customers wait
「Good place to stay」
+This is a great place to stay! The hotel has been refurnished and looks new.An excellent breakfast ,which is included in the Tariff is an add-on.Pool is good and has a restaurant right in front of it.Some rooms have patios though a few open to a garbage pile.Don' dare to keep the windows open in the night.If you do,will know what mosquitos can do to your vacation. Having said that there is a concern with the location.Colva as such has good shopping places and restaurants and the beach used to be very good until few years back.Not anymore.I remember going there back in 2007 and how we enjoyed the beach.Now, Its one of the most crowded beach and is full of litter all around with sewage being drained right into the beach.Not a place anyone would enjoy.This time we went there on an evening and returned in 30 mints.Had to travel 1-1.5 hrs everyday to reach a good beach or a tourist spot.I wouldn't recommend staying in Colva unless you are ready to spend 2-3 hours in commute everyday.
「Nice hotel to stay in south goa」
+We liked both stay and food. Brasilia restaurant offered us 10 percent discount and very reasonable rates for food and beverages. I suggest to those who are interested to stay in south goa, this hotel is best place to stay and you will definitely enjoy the food.
「Colva Kinara = Value for money」
+1. Good experience, Friendly senior staff - GM + Front Office Manager + F&B Manager. 2. Great Breakfast, with tasty food and friendly server staff. The independent stand to make eggs the way you desire is good. 3. No Internet in Room, hampers work, as one cannot always come down to Lobby area to use internet. Even in Lobby area internet access is poor and highly unreliable. 4. Even tho' the booking says Fridge in Room, there is a NON-WORKING Fridge in the room, told it was deliberately put off. 5. NON WORKING Safe/ Vault in the room, altho' there is a safe in the room. 6. Non availability of TV sports channels in the room, was given excuses and straight lies by maintenance/ housekeeping when asked why? 7. Much can be improved.