yasuko
日本 · 友人グループ · 2026年10月
「流石四つ星」
+朝食が美味しい
Fabrice
フランス · カップル · 2026年10月
「Tres beau sejour」
+Etablissement tres bien placé de plus au calme et tres bien equipé
Howell
イギリス · カップル · 2026年10月
「It was fine」
+The shower was excellent
−I think there should be a free bottle of drinking water
Bernardo
イタリア · カップル · 2026年10月
+Bella struttura in una posizione vicina al centro e personale molto accogliente
−L’unica nota negativa il materasso che era durissimo
gilles
フランス · カップル · 2026年10月
「Excellent séjour dans un hôtel de qualité」
+L’établissement, la literie, le petit déjeuner, l’accueil.
−Absence de deux petites bouteilles d’eau sur les tables de chevet, et d’une bouilloire pour un café ou thé en sachets.
Haliti
スイス · 家族旅行 · 2026年10月
「Un agréable séjour en famille au cœur du Piémont, à la découverte d’Alba et de ses spécialités gastronomiques.」
+Très bel hôtel, idéalement situé à proximité du centre historique d’Alba. Établissement agréable, confortable et bien entretenu. Un excellent point de départ pour découvrir la région.
−Rien de particulier à signaler. Le séjour s’est globalement très bien déroulé.
SAM_AVI
イスラエル · 家族旅行 · 2026年10月
「Perfect」
+All was good ,.Staff pleasant, professional, helpful, breakfast was perfect with a good verity, all the areas were clean. Comfortable beds and pillows, perfect shower. Very good location, walking distance from center, 10 min walk to train station, excellent parking, 5 min drive to exit town Gratzie mille ממליץ בחום
Emilie
フランス · カップル · 2026年10月
「Classique et efficace」
+Un grand hotel au style classique, mais équipement moderne et très confortable. Emplacement pratique pour visiter Alba à pied. Très bon buffet de petit-déjeuner. Parking couvert gratuit. Chiens acceptés (supplément de 30€ /nuit)
Per
フランス · カップル · 2026年10月
「Utmärkt, bland det bäste på Piemonte under den hösten」
+Vänlig och tillmötesgående personal. Tycker om sitt jobb.
Mykyta
ドイツ · ひとり旅 · 2026年10月
「Great breakfast and rooms, but poor parking organisation and staff communication.」
+I really enjoyed the breakfast. It was absolutely amazing, with an incredibly wide selection. The room was very clean, the towels were fresh, and the room itself was spacious. The wine in the hotel restaurant was delicious, and the restaurant staff provided excellent service in multiple languages.
−I was very disappointed with the way the hotel organised the exit from its car park. Instead of installing the gate-opening button next to the gate, it was hidden behind a pillar near one of the parking spaces. Rather than putting up numerous signs explaining where to find it, the hotel could simply have paid an electrician to run 15 metres of cable to the gate and install the button on the pillar right next to it. An even better solution would be to install a sensor that detects approaching vehicles and automatically opens the gate. What made the situation even more frustrating was the way the hotel staff communicated with me. Instead of simply apologising and acknowledging that the system was poorly organised and needed significant improvement, they insisted that I had simply not been paying attention. Furthermore, it was completely inappropriate for the staff to initiate unnecessary small talk about trivial matters at 9 p.m. after this incident. The only things I wanted at that point were a shower, dinner, and some rest after a long working day.