977annchristine_
カップル · 2026年4月
「unacceptable treatment」
+The receptionist during the evening shift has not understood how to treat and behave in front of her guests. When I was going to bed at 9:30 p.m., there were two blood stains on my sheets. I call the reception when I want new sheets. I am referred to housekeeping, who does not work in the evening. The girl says that she cannot leave the reception. I then have to go down three stairs and out on to the street in my nightgown and into the reception which is two doors away. The girl at the reception is rude and nonchalant. She now wants to see the blood on the sheets and goes first. She closes both doors in front of my nose and has a very irritated and unpleasant look. I ask why she is angry with me. I am the one who ghouls be irritated no she. When my husband asks if she can change the batteries in the TV remote when we could not get the TV to work, her unpleasant behavior culminates. We were shocked by her unpleasant answer. I will not write it down.
「A genuine example of a hotel going the extra mile」
+My wife and I arrived in Prague and were dropped right at the entrance of Hotel Antik by a Bolt taxi. We walked into reception, only for me to realise I’d somehow managed to leave my mobile in the taxi…which had already disappeared into the chaos of the city centre. Monika, the receptionist, spotted the panic straight away as I tore through my bags hoping I was wrong. Once it became clear the phone really was touring Prague without me, she didn’t hesitate. She immediately rang Bolt to try to track down the driver, then gave me all the extra contact details I’d need to follow it up. She didn’t stop there. Monika set me up in a small office with a computer so I could try to track my phone, and she helped translate messages when needed. Twenty-four hours later, thanks to her persistence, we finally made contact with the driver. She took it upon herself to handle the translation and arrange a meeting time, and everything came together perfectly. She didn’t have to do any of that. Many places would have shrugged and left me to sort it out. Instead, Monika genuinely went above and beyond, and we’re incredibly grateful. She’s a real credit and Ambassador to Hotel Antik. Thank you to Monik
+Nice small hotel, close the city centre. Positive: good breakfast, nice rooms. Negative: rude staff, bad communication.
+Clean room. Sad breakfast not included for everyone.
silviasC1273IB
カップル · 2025年8月
「Lovely gateway」
+The room was so clean and neat. The bathroom was small but looks new. The staff is helpful and the most important the hotel was a walking distance to old town square. I don’t think we took any ride, during our visit
+Location is great and the boutique style room was lovely. My only negative is the breakfast situation. At the time of booking, I was made aware of the breakfast times via message, and again on arrival, however when we were checking out and about to go for breakfast, I was told breakfast was not included in the price, and it was €10 per person a day (I paid €40 all in all). Had I been made aware of the additional cost, we would have gone elsewhere. The breakfast itself is lovely, I just think there should have been better communication on the hotels part. Would still recommend though
+woken up by chambermaids every morning - so forget a lie in on ur holiday , bed was rock hard - bathroom was small but nice - breakfast was good!
+Awful
claudiamC8981JK
カップル · 2025年7月
「Perfect」
+The room was perfect and very clean, very comfortable bed and nice bathroom. The breakfast was very good. The location is also very good.
MoveLikeJellyfish
カップル · 2025年7月
「Great location」
+The room was pretty basic but nice large bed, bathroom was lovely. View out of the room was nothing to write home about but we werent spending alot of time there. Cant comment on breakfast as didnt include it. Overall it was quiet and clean. However the standout aspect of the hotel is the location - 5 mins walk from the old town square, 15 mins from the castle. Everything was so easy to get to.