jesmmi
ベネズエラ · 家族旅行 · 2026年10月
「Familia calor amor」
+Playa privada y piscinas pero más el personal que lindo atienden , te tratan con tanto respeto cariño 🫶 te hacen sentir en casa y todo muy limpio
−Hasta ahora todo es insuperable en expectativa
Tim
アメリカ合衆国 · ひとり旅 · 2026年10月
「It was an amazing stay, we enjoyed ourselves. We got refreshed and invigorated over how four days stay thank you all and」
+Excellent
−Everywhere, my wife and I went the staff was amazing everyone smiling everyone creating you. Everyone just overall made sure that we were comfortable and that we had everything that we needed. It is now the Wife and I go to spot at least once a year. If only for a couple days, thank you guys a lot you do amazing job.
Tara
アメリカ合衆国 · カップル · 2026年9月
「Everyone was very friendly and helpful. The room was immaculate and beautiful.」
+Everything
−Nothing
Vialetta
アメリカ合衆国 · カップル · 2026年9月
「A beautiful and relaxing beach getaway」
+The resort was beautiful, clean, and comfortable. The location was excellent, the staff were friendly, and we really enjoyed the beach and the hotel grounds.
−Nothing , everything was wonderful.
bethanya758
家族旅行 · 2026年8月
「Great Experience - Leslie in Sprinkles Cafe was amazing!」
+We absolutely loved our stay at the Henderson Beach Resort. The amenities were so nice & convenient. The staff was so nice & helpful especially Leslie in Sprinkles Cafe. She was so friendly & made us feel so welcomed at the resort - any questions we had, she was always happy to assist! Definitely would recommend staying here.
「The experience did not meet our expectations.」
+Our recent two-night stay in a king Gulf-side room with a private balcony did not meet our expectations regarding value. The limited Gulf view, obstructed by trees and our second-floor location, diminished the anticipated benefit of the premium. Furthermore, the presence of a neighboring guest who frequently smoked on their balcony prevented us from fully utilizing our own. Following a lengthy journey to Florida, we sought rest, but our sleep was repeatedly disrupted by children running and screaming in the hallway. Despite using earplugs, we were again disturbed at 10 PM by excessively loud music, which necessitated a call to the front desk. A representative assured us that security would investigate, and the music volume was subsequently reduced. While the property itself is aesthetically pleasing, we observed that pricing for amenities and services, consistent with other guest feedback, is notably high and accumulates rapidly. You have your parking and daily fees. Plus food and drinks for instance, three alcoholic mixed drinks by the poolside amounted to $80, and a two-person meal consistently exceeded $100, regardless of the time of day. In conclusion, while we had hoped to exp
「Great customer service and friendly staff」
+Jovana went above and beyond to ensure we were checked in quickly after traveling through a very early flight.
B1389PWginac
家族旅行 · 2026年8月
「Awesome wait staff」
+We dined at the horizons restaurant today, 22 Aug. The food was good but I really want to shout out our server, Rron, with two Rs. He was a lot of fun to talk with, was an excellent server, and made sure our dining experience was awesome! We are all impressed with him. Please pass along our appreciation.
J9148NPkatieg
カップル · 2026年8月
「Our 8th stay at the Henderson」
+This was our 8th stay at the Henderson! To start off, Kodhe at the front desk, was the best, if you had a question about anything or had any issues, he was the man to get things done. At breakfast every morning at the Primrose Jerome and Caesar always had a smile on their face and gave us the best service. I had a Spa day and got a Hydro facial from Bethanne that was fantastic!! I also got a mani/pedi from Theresa, it was so relaxing, and she was so sweet! Thanks for the great vacation!!!
Adventurer749076
家族旅行 · 2026年8月
「More negatives than positives」
+More negatives than positives. Positives - nice pool at the lofts, good food poolside. Ice cream parlor should have more options. Room was clean and beautiful view of pool and beach. Negatives 1) despite having requested (via the concierge) an easily accessible room due to having a person in our party who had difficulty walking, we were actually given the FARTHEST POSSIBLE ROOM from the elevators. 2) upon arrival, we discovered that we had to carry all our items up to our room and there were no luggage carts or anything to assist us. No one was sitting in the entrance to the loft area to even ask about this. We had to unload everything from our car onto the curb, go park our car and then tediously and painful lug everything up stairs and into elevators amd across the long walkways to the farthest room possible. Some room cleaners eventually saw us and took pity on us and helped with a few things. 3) if you get a room at the one end of the loft building, be prepared to hear the power generators whirring and running 100% of the time, drowning out the typical vacation sounds of the pool and people having fun. In our case the loud sound could even be heard from inside the main bedroom