courtneyhabberstad
カップル · 2025年11月
「Great stay, a let down that we weren’t able to enjoy the hotel.」
+We had a wonderful stay at the hasbrouck house in the carriage house. The room was perfect- clean, large, quiet and was stocked with everything we needed. The staff was nice and accommodating. The only negative about our stay is that it was not told to us when booking that they had a wedding onsite the same night- which caused the restaurant and bar to be closed to guests. One of the reasons we picked Hasbrouck was because of the restaurant Butterfield. We were very bummed that after a long day of driving, we had to drive off property for dinner and drinks. We wish we were able to enjoy the hotel more.
+To put my reactions in context, we were at HH for just one night that was unseasonably cold and rainy, so could not take advantage of the resort's amenities. BUT . . .we had reserved what turned out to be a 3d floor room up two flights of very narrow stairs. No one offered help with luggage. A night table lamp was missing a bulb, which we brought to staff's attention, but no replacement was brought up. The room itself was tiny. The online photo shows it with a small desk and reading chair. The room actually had neither, and I felt at some risk for hitting my head on the ceiling. All in all, it just wasn't worth what we paid for it.
+ordered a suite paid close to 900 to 1000 rooms was not cleaned trash not emptied bathroom not cleaned had to ask for toiletries cold water showers sunday absolutely awful assistant general manager no reasonable comp and senior me never reached out for this awful customer service i will not recommend or stay here again
+Great getaway property. We checked in for two nights, and stayed in a building with kitchen/2 bedrooms, which was great for our needs. We spent time in the property relaxing at the beautiful pool, sauna, and had a fabulous dinner at Butterfield. Played some shuffleboard, pool and video games in their clubhouse - very laid back vibe and perfect for a couples weekend. Great food options off property in the area, and my partner was able to get in a quick nine-hole game of golf at a nearby course.
「Hasbrouck House was disappointing!」
+My daughter and son-in-law's wedding was held at the Hasbrouck House in Stone Ridge, New York, in November 2024. It was such a disappointing event that I felt it was important to document our concerns in hopes of preventing any bride and groom from having a similar experience. Property Maintenance and Venue Conditions: From the moment guests arrived, the lack of attention to property details was glaring. These seemingly minor details contributed to an unprofessional appearance that was inconsistent with the standards expected of a wedding venue. Guests encountered non-functional TVs in several rooms and found a piece of gum stuck to a chair. There were burnt-out light bulbs in the string lights, and tables and floors were not properly cleaned. For a wedding, these initial impressions matter and unfortunately set the wrong tone.The cocktail tables were draped with ill-fitting tablecloths, and fold-up tables in the reception area had exposed legs.The walkway lights were not operational, which affected the ambiance, convenience, and safety for older guests moving between locations. Despite booking the venue exclusively, the inadequate signage allowed uninvited guests to wander into ou
「Peaceful getaway」
+My DH and I stayed here for two nights. It was a lovely hotel and we were given room number 10, which had plenty of space and a nice bathroom. The room we stayed in was Considered a loft room so our ceilings were angled. We aren’t very tall people so it didn’t bother us, but I imagine it would be a problem for someone who was tall. There was no mini fridge so we had to go out/text staff to get any cold drinks. Everything in the room was clean and comfortable. The bed was loaded with pillows, and there were extra blankets and pillows in our walk-in closet. There were no dressers to unpack, but plenty of hangers to hang things. The room was comfortable temperature wise. At check in, we had to wait for someone at the front desk, but once they showed up, they explained all the amenities and where we could find them. There was a shuffleboard court and a bocce court and the supplies were right there, however, the area needed a little bit of sweeping and maintenance on the first night. By the second day, it was ready to go. We took the path to the lake, and found the area to be peaceful but buggy. The lake is gross with algae, but there are plenty of chairs to sit and just enjoy the quiet
W2721YRstephanies
家族旅行 · 2025年7月
「Fabulous & friendly getaway」
+We had the best time at Hasbrouck House! The pool was the perfect temperature, there were plenty of lounge chairs & they were all set up in advance for us, our suite was the perfect size, the bathroom was awesome with an amazing walk-in shower, we were surrounded by a beautiful, woodsy setting, the study was filled with games & nice music, and the staff was phenomenal! Always checking on us to see how we were & if there was anything we needed. Yusef, the bartender, & Olivia, the waitress, were especially friendly & accommodating. We will definitely return!
「Nice weekend visit」
+A return visit to Hasbrouck House. Love the hotel and the grounds. Room was very small and you could bang your head on the ceiling where the windows are cut out. I would opt for a larger room than #9. For the price the room is very very small. Bed was confortable and shower was very good. . The hotel always looks good and the pool is very nice.
+just OK. expensive for what it is. Hallways not redone. Sheets just ok.
「Back in time」
+Delighted we chose to stay here. Looking forward to returning next summer. Comfort, convenience and back to our roots in Stone Ridge was such a pleasure.