「Green tree」
+Amazing front desk
+beds were ok
「OK in a pinch」
+Staff were friendly but not equipped to deal with people checking in. Lobby was full of people waiting and using the pool and a line quickly grew out the door. I was given keys to a room that wasn’t ready, then a key that didn’t work and had to cut through the crowd each time. Room was comfortable and quiet but was in need of a serious upgrade. Bathroom door squeaked loudly and wouldn’t close. Had to use a shoe as a door stop. Moulding in bathroom was falling off, exposing mold.
+This place is not what the pictures make it seem. We couldn’t check in at 2p bc it was early which was fine but we got back at 4pm had to wait 46 minutes to be given the room keys. The room with two queens wasn’t clean yet. We had 5 people check in after us with single beds. It was just chaos. The blind was torn and has duct tape,food packets in the drawer, and cutlery. The grout and drain were disgusting in the restroom. The floors were dirty all outside and in the halls. It needed to be vacuumed. This place needs an overhaul.
「Green Tree is a great hotel」
+The staff was great, rooms were very clean and and comfortable, would 100 percent stay there again.
「Ehh..but I’d stay again.」
+There was a pool. The bed was nice and clean. The rooms seemed half way updated with a microwave, fridge and coffee maker. However there was gum stuck to the side of my nightstand that wasn’t cleaned, the trim in the bathroom was coming off, the electrical strip on the side of the bed was loose and the toiletries in the shower seemed watered down. The breakfast was left to be desired and the room where it was had maintenance issues as well, like the cupboards were hanging off the hinge in places. We were there for 2 nights for a concert. It is in a great walkable location. I give it 3 stars for the maintenance issues and lack of attention to detail with updates. However the staff was very personable and friendly. There is a wholefoods accross the street where we ended up getting our coffee and breakfast. Despite the 3 stars, I didn’t feel dirty. I would stay here again, especially if there was another rose bowl event. It was just a bit pricey for the 3 stars, could have been because of the event.
「Recommended for short stay」
+Hotel was convenient, clean, spacious and affordable. Staff was helpful and the included breakfast was nice to have (nothing fancy but the basics were covered). Short walk to a variety of places. We stayed for 1 night only as we were seeing a show at the Rose bowl and didn't want to drive back to Los Angeles with the 60-80k crowd. Met all of our needs.
+The images did not match at all to what the rooms actually looked like. Our room door had a dent in it as if someone tried breaking in. Inside the blind were ripped, the room looked dirty, the dresser handle had what looked like dried blood that stained my hand when I tried to open it. The molding was coming off, the mini fridge door also had a dent as if someone hit it hard. And last but not least... BED BUGSSSSS. By far the worst room I habe booked. Save your time, money, and sanity by not booking a room here.
+Location was near civic center.. Staff was very friendly.. if i had any kind of issue,, it would be that there is NO safty bar to get in & out of tub/shower.. 2 safty bars around toilet, but nothing where one is needed most, the wet bathtub!!
+Breakfast was on the second floor and pool is right in the middle