+I couldn't stay there and I couldn't get a refund. The room is so outdated, everything is old, I can hear the neighbors next door, there is, no privacy. The TV is like in the early 90's. It was a mistake that I made that reservation. Please before booking this place Ho and check tge room yourself. The staff were very nice and professional. Just the rooms are not good and worthy of the amount they are going for
「Horrible experience」
+I made a booking through Hotels.com. They ssid that they are not aware of it and repeatedly asked me to pay despite the fact that I paid in advance. I was blocked by the receptionist and the guard from getting out of the premise until I paid again at the reception. They are simply stupid and greedy. I suffered a lot. I never ever rerecommend this place to anyone.
127shailendray
出張 · 2021年9月
「Gramo Service Apartment Review after 6 month Stay there」
+It has Nice room , Services and location. It has free Wifi , free Jim with Trainer and free swimming pool facilities. Also has Bar and restaurant inside premises also party lounge available for gettogether.
briesti
ケニア · 友人グループ · 2020年11月
「Poor Service」
+Very poor service, waiter did not care and food was not up to standard very good place with potential but powerly managed if your looking for a place with standards not this place no one to respond to our complaints
+I chose Gramo suites after leaving another apartment that was way below average. Gramo was definitely above average even if a bit pricey. The room was absolutely perfect and what im seeking when I am on vacation. Im a budget minded guy so all the offers they had i usually turned down including restaurant eating every night and laundry. The apartment was very clean and even had two balconies though neither had a spectacular view. For the most part it was quiet and situated close enough to malls and stores that it was a very lovely experience and a great place to stay. I would recommend this place to anyone.
「A nice beautiful location」
+Initial booking for a studio didn’t meet expectations. Online pictures are not entirely correctly depicting the size and amenities. Tell customers the truth
「Bra og rimelig alternativ i Nairobi」
+Fredelig område, lite forurenset, hyggelige ansatte som var hjeøpsomme med praktiske ting.
Verified traveler
2019年11月
+I had an apartment which was less stocked! Inspite of the upgrade, i still realized some thimgs were amiss! The shower was totally calcified that the shower water sprayed everywhere, the toilet sink had a permanent odour not forgetting the lack of toilet papers when i needed it most. Seriously, you can do better owing to the fact the premise is just to beautiful
+I liked to be in a furnished apartment but there's no elevator and I was on the last foor. I booked for two persons sleeping but it was actually one person allowed, I had to pay for the othe person.
pniels295000
カップル · 2019年10月
「Terrible food」
+Terrible restaurant No decent breakfast, and cook and staff did not Care , Rooms where not READY at arrivel and realy clean. We had to Call reception at lot of times, to get things done....not Very Nice When you are on Holyday.