Dale
イギリス · ひとり旅 · 2026年9月
「Average」
−Four star hotel. Not even a 20p biscuit on the room. Small point but actually after a long journey to be met by not even a biscuit is so poor. Even basic places can provide it.
Dempsey
アイルランド · ひとり旅 · 2026年9月
「Disappointing」
+The location is very good however signage for the hotel could be better, we rang reception and eventually found where we could park at the back of the hotel (as we had a blue badge). Beds were comfortable. Liked the idea of no bottled water as you could fill up kettle or bottles from water dispensers close to lifts. Restaurant and bar staff were lovely, however could pay a bit more attention to customers as nobody came back to ask was everything okay (we had to wave to one of the waiters) And my husband wanted dessert one evening but decided not to as we waited easily 25 minutes after finishing our main course and nobody came over.
−The carpet in our room not only was filthy but was also puckered in the middle of the walking area and I felt was a trip hazard. House keeping staff were a joke, didn't wash any cups, left towels short and we had to ask reception 3 times for extra toilet roll (not something you like to ask for) Reception staff were hit and miss, some were helpful others not bothered, on checkout we weren't even asked did we enjoy our stay, very poor
Katie
イギリス · カップル · 2026年9月
「Perfectly adequate for a nights stay」
+Free parking deal
−Cost of breakfast
Denise
イギリス · ひとり旅 · 2026年9月
「Overnight stay for a gig」
+The position, free parking air conditioning
−The carpet in my room, 513, was extremely stained and dirty, there was also thick dust on the corners of skirting boards. The rest of the room was very clean including the bathroom. I think the carpet really needs replacing. The lighting wasn't very controllable so either all on or all off.
Claire
イギリス · ひとり旅 · 2026年9月
「Pleasant stay」
+Large room, great location, free parking, good breakfast, nice bar
−Staff were efficient but a bit abrupt, no niceties no robes or water in our room, mattress too soft. Cheap tea bags & toilet paper, no tissues
Dionne
アメリカ合衆国 · ひとり旅 · 2026年9月
+It has a mall next to it. Staff was very helpful, it was clean.
−Ni laundromat, no free breakfast, no sports channels in room. And at bar, phone didnt work.
David
イギリス · ひとり旅 · 2026年9月
「Great」
+Spotless, well equipped room. Good location. Can't fault it
−No issues at all
「Great location, helpful staff & easy parking」
+Central location. Helpful, courteous staff. Brilliant to be able to park next door for free.
−Location Car Parking
Dionne
イギリス · カップル · 2026年9月
「Disappointing」
+Location
−It’s definitely gone downhill since my last stay in 2021. The carpet was buckled & worn. The toilet smelt. The sink had not been cleaned sufficiently and the hair of whoever had shaved was still scattered on the sink. The mattress was obscenely soft and hollow feeling. I woke up with a back ache. I would never stay here again in the future
Graham
イギリス · ひとり旅 · 2026年9月
「I had a great time doing what I had planned . Old Market Town Road needs more exploring.」
+Location . Perfect. Around the corner from the venue I wanted and the car park. Parking was free. Staff were nice and accomodating. Because of tv. They gave me a lovely free breakfast.
−Tv didn't work. They couldn't get anyone in to fix it until I left.. Staff have me a complimentary breakfast which was lovely. Room was lovely but pricey. Without the breakfast but including parking it was about £20 dearer than I am used to paying in Bristol.