Devran
トルコ · 家族旅行 · 2026年8月
「fully recommended, very kind staff, perfect breakfast and location.」
+very kind staff, big and well designed rooms with a lovely lake view, amazing breakfast. this hotel will be the only option if i will visit this place again or if i need to recommend a hotel one of my friends. It is not cheap, almost same price with Hilton nearby but rooms in terms of size and facilities are not comparable. and much better than other options.
−bed mattresses are not the best, it needs to be renewed for some beds
Oğuz Kaan
トルコ · ひとり旅 · 2026年8月
+Great staff, great location, great facility
Christoph
ドイツ · カップル · 2026年5月
「Null Empfehlung」
+Große Zimmer mit einem tollen Blick auf den See. Personal engagiert.
−Das Hotel liegt direkt an innerstädtischen „Autobahn“. Auch bei geschlossenen Fenstern ist der Verkehrslärm enorm. Zudem war das Schloss der Schiebetüren defekt. Heißes Wasser konnten wir nicht zum Laufen bringen, was aber auch gut war, weil das Wasser nicht ablief. Beim Frühstück: Kaffe nicht „included“, kostet 4 Euro und dauert 20 Minuten.
Jabbari
ドイツ · 家族旅行 · 2026年3月
+We had a truly wonderful stay. The staff were exceptionally warm, professional, and welcoming. It really couldn’t have been any better. Everything was handled with great care and attention to detail. I would highly recommend this hotel.
+Her şey çok iyi özellikle çalışanlar çok güleryüzlü ayrıca Mado da şef Rıdvan beye ilgi ve alakası için çok teşekkür ederiz
+Otel genel olarak temiz. Odada 3 kişilik rezervasyon yapılmasına rağmen havludan tutun da şampuan gibi kişisel bakım ürünlerine kadar hepsi eksikti. Çift kişilik yatak oldukça rahatsızdı. Resmen sabaha kadar yay sesleri ile her hareketimizde kendimizi uyandırdık. Elite World gibi bir otelden beklentimiz daha yüksek olduğundan üzdü.
+Temizlik açısından ve otel personelinin yaklaşımından çok memnun kaldık. Otel van gölünün karşısında hoş bir manzaraya sahip. Otelin kahvaltısının daha önceki yorumlarda çok iyi olduğunu okumuştuk fakat malzemeler kaliteli olmasına rağmen çeşit olarak yeterli gelmedi bize. Kahvaltı iyileştirilebilir. Van’a yolumuz tekrar düşerse tereddüt etmeden kalacağımız bir otel.
+What I enjoyed the most was the people. Melisa, Reha, Yusuf, Verat, Fatih all my made 5 night stay fun and personable. I did not want to rent a car so they helped me navigate the bus and dulmus to Akdamar Island and into the City Center. I also took an afternoon in the town of Edremet and enjoyed the harbour and shops. The people were amazing and fun - taught me about the local area and a little about Kurdish culture. The room was spacious, the water hot, the view nice of the Lake. The one thing that can be improved was the mattress was a little older and soft. I didn't make a request to change rooms though as I still got good sleep. There was noise from the traffic but the view of the lake made up for that. AC was comfortable but not too cold. The MADO restaurant was delicous, great people too. I loved VAN.
Shima
イギリス · 家族旅行 · 2025年7月
「Pleasant」
「Nice place, but ...!」
+Nice hotel, friendly staff, great spacious rooms with fantastic view to the lake, but the rooms are not sound proof. We had 2 rooms and both had the same problem. At nights, it feels like sleeping in the middle of the road. The taps in the bathrooms also need regulations. The A/C works, but we had no control over the temperature through the panels. It did not matter to set it to 16 C or 32 C. It blows cold air.