+This hotel is advertised as 4 stars but it barely feels like a 3 star. The lobby smells like smoke, staff barely speaks English, beds are rock solid, and tap water was brown (due to roadworks apparently). Venue looks dated, old, and shifty.
douglasandgreen
カップル · 2025年9月
「Tired old and cold」
+Avoid awful place, room was very cold, only 2 sockets, 1 at room door enterence and the other in the bathroom luckily we brought 3m charging cables, room very dated and not worth the charge, very very dim room at night, stayed on 5th floor suite, bed super uncomfortable did our backs in, no shower holder over the bath to have a shower have to hold it by hand, on last 2 days card for lift would not work had to climb stairs to the 5th floor, we are in our 60s just not acceptable, road works outside turned on bath taps murcky brown water came out, no communication from reception either they was playing on their phone or asleep no good morning or good evening, breakfast yes had choice but bland and just about Luke warm and on day of leaving check out was 12 but told had to leave by 11, if you do go here be aware that the lift breaks down often and it's very slow and old, DEFO WILL NOT BE BACK
「Awful place」
+Choice but mediocre nothing wow at all
「Don't book this hotel」
+I can't find much nice to say about this hotel. Definitely NOT a 4 star hotel 2 at best. The reception guy was rude. The shower in the first room flooded. Towels were crispy and hard. The electrics were exposed from the wall socket. The carpet on the stairs were loose and dangerous. The elevator was broken. The AC didn't work. Very poor. Avoid.
+I enjoyed the breakfast there. Very helpful front desk. Oh. The elevator was broken. You can hear the drunks yelling during the night. I stayed at the 3rd floor.
+This is a great spot right in the heart of the old town. We were able to walk everywhere from the hotel. The breakfast was fantastic, the service was all great, and I’ve probably never seen a cleaner bathtub. The only caveat was the parking which was inconvenient, but actually worked out quite well. I can’t complain!
+The elevator was not working for the 4 nights we were in the room. We had to climb 5 floors to our room. We were offered another sister hotel, with a paid cab but preferred our location. Only compensation was a bottle of champagne and 2 free beers.
+Good location.
+The location is great with everything within easy reach. Breakfast was also great, with a good variety of options, and the staff were helpful when approached, though not particularly friendly or welcoming. Check-in was the biggest letdown. While the lady at the reception was polite, it was frustrating to wait such a long time,especially at 9:30 PM with a child,while she trained a new staff member on how to use the booking system, process payments, etc. We had to eventually speak up and let her know we had been waiting too long and needed to settle in. The room itself was okay, but cleanliness was an issue. The bathroom, in particular, was not up to standard,we found hairs in several places, which was disappointing. Also worth noting: if your room faces the street, expect a noisy night. Teenagers were shouting and making noise well past midnight, making sleep difficult. Lastly, it would be nice if the hotel provided at least a bottle or two of water in the fridge,just some basic touches that make a stay more comfortable.
+Very well place!