Kimberlee Minna
友人グループ · 2022年2月
+I love the cleanliness & staffs are professional. If I were to change one thing...I wish there should be a better options or selections for breakfast!
「Lost opportunity to provide five star service.」
+I booked this hotel at the last minute upon my arrival into the Phnom Penh international airport. The price I paid was a fair price if everything was perfect. Unfortunately, everything wasn’t perfect. That’s probably because they haven’t been using the rooms that much due to the pandemic. The other issue that I had with the hotel room itself was the hot water for the bath lasted about a minute or two and then it cooled down quickly to where I couldn’t really take a very hot bath. I’m not sure if each room has an individual water heater, but something wasn’t quite right. The bed in the room was absolutely fantastic. As for breakfast in the morning, there was some confusion as to the prices. The hotel had three picture signs in the breakfast area and the breakfast that I wanted to pay for was $4.90 in the picture. The waitress wasn’t familiar with that particular price or breakfast. She told me that the normal breakfast was $12. I wasn’t interested in a big breakfast and asked her about the $4.90 price on the picture and she had to call her boss. The boss spoke to me and said you want the $4.90 breakfast? I said yes, and I handed the phone back over to the waitress and the waitress h
「Enjoyable stay」
+Great team working in the midst of COVID19. All precautions were obvious and left me feeling safe and respected. All amenities were not operating fully due to preventative measures although still a comfortable stay.
Verified traveler
家族旅行 · 2020年3月
+Overall high appearance and comfort. Friendly staff and excellent food services. Good value to traveler.
+두번째 이용이였고 훌륭함.
+Good enough. Nothing to complain.
「A Gem in the area」
+It’s a gem in the area. It looks like the hotel was built or renovated recently. Breakfast buffet was very good. Shower room had a problem with a drain but did not flood so I didn’t call the front desk. Otherwise I couldn’t have found a better one.
「좋은숙박」
+깔끔하고 좋았습니다. 자만, 16층이 식당이라 15층 객실에서 식당 의자 끄는 소리가 납니다.
+전체적으로 다 좋았습니다. 두가지만 아쉬웠는데 방에 퇴근하고 들어가니 wifi가 안되어서 그 다음날 조치된점. 냉장고 맥주 마신이후 다시 채워져있지않았습니다.
Verified traveler
家族旅行 · 2020年1月
+It was nice to have access to the good size gym with many equipment and large swimming pool. Buffet breakfast was great with pho and more. Front desk staffs were always try to help with requests.