+Shivani -Reception Thomas -Seafood Restaurant Both are Excellent in Customer Service
+Exquisite property with excellent facilities and staff - wonderful experience overall.
+When we got there we were told there is no in room dining and there is no food available between 3.00 and 7.00pm and we had reached the hotel after a 6 hour journey. This is a first 5 star hotel I have seen that has no room service.I had paid in full in advance and yet I left the hotel and checked into a nearby hotel and no refund was given.
+Outstanding service.
+We enjoyed our stay!
+Great staff, facility, ambience, performances
+One of my friends who had been to Kerala years back and actually had stayed at the Taj recommended that I check Coconut Lagoon out cause she remembered the place leaving quite an impression on her back then. There are some places that have the potential to remain etched in your memory and this experience that I got to share with my mom is one of those! We went for a week in August. Coconut Lagoon is one place to gather some exquisite local experience along with luxurious comfort that CGH Earth promises and did indeed deliver. It was a last-minute trip so I wanted to pick a place where we could have a good time and the folks at Coconut Lagoon really went an extra mile! It felt like they always had our backs while we were there (and despite the crazy rainy weather). It is described as a ‘treasure in the backwaters of Kerala’ and honestly that did not feel exaggerated from our experience. We had booked the Heritage Bungalow and got an amazing view of the backwaters where in the evenings, we could sit and enjoy a tea ritual, soaking in the serene nature all around us. You get to see eagles (& all their antics!), kingfisher, and all these other birds without even going anywhere! The ent
+Had a wonderful 3 days at this resort. The property is amazing and the food is great.
Verified traveler
2021年10月
「Must go」
+Excellent property with an exceptional staff team. Highly recommend.
Verified traveler
家族旅行 · 2020年2月
+Staff were excellent, eco-friendly, seafood resto was fabulous as wash the row in chai time!