+The price
「Low Quality, discount hotel with misleading photos」
+This hotel should be advertised as a "basic level discount" hotel. The photos shown on Hotels.com are misleading -- they are very out-of-date and the amenities are exaggerated. We experienced a power outage, a water outage, and 3 days of ant infestation during our stay.
+I was very surprised that this hotel is listed as a Boutique Hotel. There was nothing “Boutique” about it. The staff was mostly not friendly from the moment I arrived. Although I was told in advance I can store my luggage, they don’t have a luggage hold. There were stains on the the blankets (although the sheets & cover were clean) that shone through the covers. When the fuse for the Aircon blew, the receptionist implied I was to stupid to work the AC (still after 4 days), before finding the issue…no apology. Complaining to Expedia did nothing. Only to get confronted by the receptionist as to why I’d call my travel agency as for him, replacing a stained blanket with another stained blanket “solved the matter” and telling Expedia that they don’t even have a storage hold. The cleaning staff consistently complained during the change of linen, insisting he doesn’t see any stains. I felt very uncomfortable throughout the stay, sleeping in that bed, trying to avoid the staff etc. I am very disappointed in that stay and especially in Expedia as I am used to better standards and customer satisfying problem solving. There was, however, no resolution whatsoever. The rooms are also not sound
+Petite clean room, good breakfast voucher given, no parking provided as street is under construction. Close to beach, shopping and dining options.
+Only good thing about the hotel is the position as it’s so close to the beach and central to everything. The room was not in good condition especially the bath/shower. No mattress protector so managed to get a 2nd sheet for the bed, some stains on the sheets and pillowcases, wallpaper coming off wall . Back garden in a state and needs a good clean and not advisable to go in there unless you want to be bitten to pieces by insects. Website says tea/coffee facilities in room , there are none, only in the reception area. Had to ask for shower gel as none in the room and only 2 towels, no hand towel or bath mat. Would I stay again, no thanks, place needs refurbishing big time.
「Nice for a quick stay」
+Very nice gentleman helped us check in. However the property is hard to find, though VERY communicative with email before arrival! Probably because it’s Hard to find due to road construction, however past that, it’s a cute little step-up from a hostel style hotel. Good for a night of two before or after a flight. Near enough to the beach. Very tiny rooms though.
+I requested a refund! I am sending pictures. One of the guests has allergies and the place was dirty and full of mold they left two minutes after they checked in
「Better options available, would not recommend.」
+Bath was disgusting, look like it hadn’t been cleaned. Hotel is in need of complete refurb, looking very tired. Good location in the centre of Tel Aviv but that’s about it. Wouldn’t stay here again.
「Amazing hotel.」
+Very nice hotel in a central location, walking distance to the beach, cafes, embassies, e.t.c. Hotel employees are professional and polite. Hotel manager is professional, polite and so helpful.
「Excellent place.」
+Great. Everyone was nice. Central location.