Brioso
フィリピン · 出張 · 2025年5月
「Bad」
+Nothing to like. Don't book this unit.
−I was unable to check in due to the host’s failure to provide the necessary endorsement letter to the Property Management. Despite my repeated attempts to contact both the host and Booking customer support, I received no timely assistance, and as a result, I was not able to access the property. This situation caused significant inconvenience, and I had no choice but to seek alternative accommodation. I requested a refund, but it remains pending with no clear update.
Bathsheba
フィリピン · 家族旅行 · 2025年5月
「Bad」
−I paid full for the accomodation but when we got to the place it was not available, we were told that the owner was no longer renting the place and we did not receive any compensation fro booking.com! Very disappointing! My hard earned money gone to waste!
Mortera
フィリピン · 友人グループ · 2025年5月
「SCAM FAKE!!!」
+This is a fake booking! No host! I paid the rate but no one communicared with me. This is a SCAM NEVER BOOK!!! Room 201 is not available and it is not for short stay. BAD EXPERIENCE...This Scammer technically getting money from people and use it to feed her family!!!
−SCAM. I been a fan of Booking.com but I never expected that a fake partner can penetrate your system. I paid but I was not able to use the room and my booking reservation. PLEASE HAVE MY HARD EARNED MONEY REFUNDED!!!
「Refund my GCASH payment」
+The property was closed
−I was scammed
Manilyn
フィリピン · カップル · 2025年3月
「DO NOT BOOK THIS PROPERTY. THIS IS A SCAM!」
+None. This account is scam. I tried to contact several times but no response, so we had to book another property. I have already paid for the stay but was not able to avail the service