Marie
チェコ · カップル · 2026年10月
+An incredibly beautiful hotel with the best staff and amenities, great location.
Virginie
フランス · カップル · 2026年10月
「So noisy! Not soundproof.」
+The location
−The noise Worst night ever. It seems the street was in the middle of our little bed.
Sarah
イギリス · 家族旅行 · 2026年10月
「Avoid room 24 in the basement , especially if you booked and paid for a room with “picturesque views”」
+Beautiful reception area. Characterful.
−I booked a King Superior Room with a large double bed and sofa bed for my son who was travelling with me. I specifically booked that room as the description mentioned it had “picturesque views” and previous reviewers had posted photos of sweeping views of the city. When we checked in, we were allocated a room in the basement (room 24) which was overlooked by the street and had a view of the bins. To make matters worse, the large windows had ill fitting roller blinds and there was an external light shining into the room. Plus the room and the en-suite were unbearably hot. The hotel staff could not move me to a room with views until my second night, at which point we were allocated room 18 which was so much nicer even though it still had ill fitting roller blinds rather than blackout curtajns. I did give the hotel staff the feedback that the descriptions on Booking.com need to be accurate. If some of the Superior Kings don’t have views, then make that clear. Staff member Chris tried to be as helpful as possible unlike Diane who really didn’t know how to deal with customers who were raising a valid concern in good faith . We won’t be back.
Ana
スペイン · 友人グループ · 2026年10月
「Genial」
+Precioso y cómodo
−Nada todo bien
chiara
イタリア · 家族旅行 · 2026年10月
+Bello camera vista castello staff gentile, buona colazione
−Prezzo caro
Caroline
ベルギー · 家族旅行 · 2026年10月
「Un très bon moment qui nous fait découvrir un cadre authentique et un personnel au petit soin.」
+Le contact avec le personnel au petit soin, le cadre authentique, le petit déjeuner, la facilité pour aller un peu partout dans la ville.
dixie
アメリカ合衆国 · 家族旅行 · 2026年10月
「lobby was beautiful,room was not representative of first impression.」
+Didn’t partake of breakfast,only real complaint was the size of our no frills room,lighting was awful
−lighting near table was nonexistent.
Stephanie Charlotte
ドイツ · 家族旅行 · 2026年10月
「Tolles Ambiente, hervorragendes Personal, perfektes Frühstück!」
+Das Frühstück war außerordentlich! Wir konnten a la carte bestellen, jeden Tag etwas anderes, zusätzlich zum „normalen“ Frühstück. Das Personal war superfreundlich und sehr sympathisch!
−Uns hat eine Duschkopf gefehlt, abgesehen von der Regendusche.
Andrea
イタリア · カップル · 2026年10月
+Meraviglioso, se potessi darei la lode.
Lavinia Lanzarini
イタリア · 家族旅行 · 2026年10月
「Camera molto deludente. Attenzione」
+Staff molto gentile, bel quartiere, a 30' a piedi dalla royal mile. Hotel pulito, accogliente e struttura storica.
−Molto delusa da essere stata infilata nelle vecchie camere della servitù al -1 con vista bidoni dell'immondizia. Tra l'altro rumorosissima!!! Troverei corretto specificare che esistono questi tipi di stanze e magari farli pagare meno.