Mr.Paradon
タイ · 家族旅行 · 2026年10月
+Big clean room, delicious breakfast, good location and friendly staffs
−Nothing
Alekseeva
ロシア · ひとり旅 · 2026年10月
「Обновление интерьера. Ремонт. Чистка.」
+Расположение. Хороший напор душа.
−Очень грязно, ответшало, старо, не актуально. Удивлена что у отеля 4 звезды.
Nelli
カザフスタン · 家族旅行 · 2026年10月
+Прекрасное расположение - Теренкур рядом с отелем. Хороший завтрак, вкусный кофе. Было очень чисто. Полотенца меняли каждый день.
Oleg
カナダ · ひとり旅 · 2026年10月
「Great location, clean rooms but needs washrooms upgrade」
+Great location and nice cafeteria for breakfast. Good choice of meals. Walking distance to shopping mall, hospital, cafes. I stayed there two years in a row.
−The mattress is hard. The shower and toilet is so small that one can barely walk around without touching the sink or toilet seat or shower wall. It has dangerous high step in the toilet that may hurt someone one day if used at night.
Ganna
スイス · ひとり旅 · 2026年10月
+Very friendly and supportive all staff members, good tasty breakfast, big shop within 7 mins walk, tea in the room, 1 0.5 l bottle of water every day for free, I recommend to stay in half-luxus room with the balcony
−The size of some Standart single rooms was the smallest I have ever seen in my life, the mattress was awful, no space for legs when you sit on the toilet; also very very small shower, I was not lucky to have a normal room but super small, and as hotel was overbooked, I could not change it; after 5 days I managed to change to half-lux with additinal cost which was much much better, and for that I had to check out and wait for a room to check in again, was not convenient but at least I had a better room, would be great to have a chance to see the room in advance as on the pics I saw on booking you see different rooms and some are better, so you make decision based on good pics, in reality you may end up in some terrible room; several days we didn't have light but not because of the hotel, but local issues, at least the light was at the reception/restaurant to charge the phones; also the big dog was barking like crazy at night from the neighbor private house, so could not sleep there
Aldiyar
カザフスタン · カップル · 2026年10月
「Great for one time」
+Garden view Relatively silent Relatively cheap
−Incorrect information about breakfast hours on weekends. Breakfast starts at 8:00 AM on weekends, instead of 7:00 AM on weekdays Broken hairdryer Cold property
Athira
カタール · 友人グループ · 2026年9月
「Peaceful stay away from city center , helpful staff , value for money」
+Great location, clean rooms , good staff , nice breakfast
−Washroom was bit small without exhaust fan
Juliana
ブラジル · カップル · 2026年8月
「I recommend it」
+Great place to stay, good location, very clean and great breakfast
Christopher
ベルギー · 家族旅行 · 2026年8月
「Amazing stay with a top noch staff!!」
+Everything. The staff was friendly, the rooms were clean. Just an amazing experience we recommend to everyone who wants a comfortable stay in Almaty.
−Nothing at all.