Brown
オランダ · 友人グループ · 2026年8月
+Views and the layout of the apartment were good. Facilities (swimming pool) were good and relaxing
−Old furniture, really needs a good refurbishing
Йорданова
ブルガリア · ひとり旅 · 2026年8月
「сауна в стаята」
+Името на хотела Панорама съответства на величествената гледка, която се открива от 5 ет. на хотела.
−Това, което развали настроението ми бе, че е стаята, в която бяхме настанени на 5 ет. към 14.30ч. беше сигурно 50 градуса, все едно, че влизаш в сауна. Огледах се за климатик, но такъв нямаше.Поисках вентилатор, но той не свърши никаква работа. Единственото спасение беше басейна. Разминахме се с мечтаната почивка след дългия път. На тръгване бяхме изпратени от рецепцията с думите "Съжалявам".
Rostyslav
ブルガリア · 家族旅行 · 2026年3月
+Absolutely nothing
−Everything
Andrei 18
ルーマニア · カップル · 2026年1月
「Very disappointing stay - nothing like the photos and description」
+I usually don't give this type of reviews, but we had a mixed stay at Panorama Bansko. On the positive side, the shuttle bus service is excellent - reliable and the drivers are very friendly and helpful. Also, the staff are genuinely nice and eager to assist, which was one of the few bright spots.
−- The indoor pool shown in all the photos and mentioned in the facilities simply does not exist - not even for an extra fee. When we asked, they said “it hasn’t been working for years”. Then why is it still in the pictures? - The restaurant that appears in the photos no longer exists. There was no option to eat there (neither breakfast). - Bathroom: shower drain completely defective (water up to the ankles), mixer tap broken - you had a 50/50 chance of scalding yourself or freezing. The bathroom was cold with a very small electric radiator. - Heating: the only optio = old, uncontrollable electric radiators that smelled of burning dust. We were genuinely scared to leave them on overnight in case something caught fire. (The wires were getting very hot). - Access road to the parking lot was a sheet of ice the entire stay - not a single grain of salt or sand was spread. Cars and pedestrians were sliding everywhere. - Slippers mentioned in the room facilities - not provided. The property is falsely advertised on Booking.com - many promised facilities simply do not exist or haven’t existed for years. Either the reviews of this property on booking.com are fake or i had the worst room poss
Cahit
トルコ · 友人グループ · 2026年1月
「tesis otel olarak görünüyor ama yalnızca airbnb den oda kiralar gibiydik.」
+oda rahattı.
−otelde resepsiyon dahil hiçbir yerde ısıtma yoktu ve açık değildi.restaurant kapalıydı. yalnızca oda kiaralamış olduk.