Recensioni di ospiti che hanno soggiornato in questo hotel, condivise dal nostro partner alberghiero. Punteggio basato sulle 20 recensioni più recenti.
A2531NUchristinec
Coppia · dicembre 2025
“To eat or not to eat!”
+First the good bit. Checked in by a friendly member of staff. Our room was spotlessly clean and spacious as was the bathroom. The bed was extremely comfortable and we had a great night's sleep. Booked meal deals so ate in the restaurant on the first night.The service was great - much better than our previous stay here and the food was really good. My steak was cooked to perfection! Staff worked hard to achieve this. Breakfast the next morning was also excellent. Plenty of choice and food hot. We were booked in for another night but unfortunately because the hotel put up notices to say that the restaurant would be closed that evening and not wanting to venture out in the bad weather or have a takeaway in our room ( can't think of anything worse!) we decided to cut our losses and go back home. It seems that this hotel frequently closes the restaurant at the drop of a hat not thinking of its customers. I suspect it's to do with the chef as there only seems to be 1 of them. So even when you've booked meal deals you are not guaranteed a meal, which is appalling! It's such a shame as the staff are friendly and hard working but the meal situation really does need sorting out by Premier In
alangQ5289OP
Viaggiatore singolo · novembre 2025
“Great Hotel!”
+Lovely hotel , great staff and spotless cleaning comfortable premier plus room ! Only spoilt by greedy guests at buffet breakfast piling up their plates full of cooked breakfast items and later I saw good food left on their tables to waste as they walked away - I had to make do with 1 sausage 1 bacon rasher and the last fried egg with a crust of toast - not like the greedy couple in front of me that had three sausages each , 3 fried eggs each, 3 bacon rashers and literally cleared the lot - as I said later to leave much of their greed to waste - but this was not the hotels fault - I think buffet breakfasts need reviewing - they would save enough on waste food to pay 2 table servers and do table service.
F1088YWianp
Coppia · novembre 2025
“Parking Fine”
+Stayed at the premier Inn at Pickering on the 13th November for 3 nights. We did self check in because the reception was busy with other guests.We put our car registration into the tablet & this weekend have received 2 parking fines from Horizon parking claiming we have breached premier inn terms & conditions.The fine is for £57 per night. How can this be when they advertise free parking.Tried ringing Pickering branch but no one there.
SandraD4460
Coppia · novembre 2025
“Clean, comfortable and friendly hotel”
+Clean and comfortable room, good choice of food for breakfast and evening meal. Staff are very friendly and welcoming will definitely stay here again. Good base for visiting York and the north Yorkshire coast.
DroopingDaisy107
Famiglia · novembre 2025
“Not very impressed”
+Stayed at this newish Premier Inn after a family trip out to celebrate my father's birthday. Eventually a staff member came to check us in as elderly parents dont like using computerised system. The girl was pleasant but sat with her foot up on the chair the whole time. Stayed in room 105 and the bed base creaked all night when I turned over and kept waking me up. The windows don't open so I kept the air conditioning on all night, which is noisy and has a very bright light on the panel! When I complained that I hadn't slept very well the next morning, the man on reception didn't seem bothered - despite the premier inn, good night promise and told me to complain on the website. I did this last week and have heard nothing back. Not very good for a Premier and at over £200 for 2 rooms for 1 night not even very cheap!
Y8655XLjeremyj
novembre 2025
“Excellent”
+The room was very clean and a comfortable king size bed. Very quiet. Rather complicated electronic Check-in. Took a little time for staff member to appear. Breakfast was excellent, plenty of choice. Wi-fi none existant in room only works in reception.
Jag555
Coppia · novembre 2025
“Good but poor on>off restaurant facilities.”
+Not our first stay here and the Premier Plus room was just as good. Highly recommended. Breakfast excellent as usual but extremely disappointe with the restaurant. First night we waited 55 minutes from ordering food to its' arrival. Simply not acceptable. Due to severe snow in the Pickering area we planned to eat in the hotel on our second night too - only to be advised at breakfast that the restaurant would not be open that evening. Distributed throughout the hotel on most walls there are menus and pictures of dishes from the menus. It is extremely unhelpful for guests to be subjected to these situations. Either you have a restaurant or you don't.
“beautiful location and a perfect stay”
+ticked all our books..perfect location we traveling from this location and Scarborough Robin hood bay.. and of course all the beautiful village around Pickering
“Pick up a Pickering”
+Great location on the edge of Pickering but an easy walk into town. Good jumping off point for going to Scarborough, Whitby and other nearby towns. Food was excellent as always.
Q361JVchrisk
novembre 2025
“Sorry we do not have enogh Chef's to provide you with food.”
+I finished work and I traveled 3 hours to the Pickering Premier Inn arriving around 7pm , I self checked in my wife & I and immediately went to the restaurant where I was informed by who I presume was a staff member (not in uniform) that they only had one chef and because I had not pre-booked we would have to go somewhere else to eat!!!! Just RUBBISH. I thought this was a hotel and we as traveling customers expect more!