Recensioni di ospiti che hanno soggiornato in questo hotel, condivise dal nostro partner alberghiero. Punteggio basato sulle 20 recensioni più recenti.
+Perlu perbaikan di beberapa sudut kamar. Suara outdoor unit AC bising. Yg lain cukup.
Verified traveler
luglio 2019
+Great breakfast, clean and quiet Staff very friendly and helpful
Verified traveler
giugno 2019
“Overall just mediocre budget hotel”
+Stayed two nights, bad service the bell door did not bring my luggage during check in, two broken bulbs in the room and they didn't have spare. Dirty pool. But at night when it was raining the bell door lent his umbrella. Was stayed also back in 2017 much better experience.
“美味しいレストランに囲まれたホテル”
+清潔感溢れるモダンなホテルです。 徒歩圏内には美味しいレストランが幾つかあります。 ホテルのすぐ傍の屋台で焼きたてのサテを買ってホテルの部屋で一杯飲みながら堪能する事も出来ます。 サテはアヤム（鶏肉）が一般的ですがカンビン（山羊肉）がお奨めです。
“Not too bad”
+Not bad, but too bad no fridge provided
“Zakelijk hotel”
+Voldoende tot goed hotel. Plus: niet duur, goede douche, goed dik bed met goede kussens, schoon zwembad, modern, ontbijt voldoende, vriendelijk en behulpzaam personeel. Min: gelegen aan drukke vierbaans weg, zakelijk hotel dat veel gebruikt wordt voor zakelijke meetings. Ontbijtzaal is soms overvol met zakenmensen. Niet gelegen in centrum van Bogor. Geen sfeervol hotel. Geen restaurant. Zwembad vlak bij ingang lobby. Veel aankomende en vertrekkende mensen zien je zwemmen. Rokersgedeelte is alleen aan het zwembad. Weinig privacy aan het zwembad. WiFi moest je vaker opnieuw instellen.
“Hotel di jalan utama kota Bogor”
+Parkir sangat terbatas, kami sempat parkir di B1 dan ketika mau keluar makan harus memindahkan 3 mobil yang menghalangi. Terima kasih untuk Satpam yang cekatan mengatur parkir dan membantu keluar masuknya mobil ke parkiran yang sangat sempit tersebut. Kami tiba di hotel jam 1 siang dan menunggu waktu check in jam 2 siang. Disediakan minuman es teh manis, luar biasa! Jam 2 siang antri di meja resepsionis ada 3 orang di depan saya, untuk mengambil kunci kamar. Setelah 20 menit berlalu, ada seorang ibu yang memotong antrian (menyelak ke depan) dan herannya ia dilayani oleh petugas resepsionis. Kami yang mengantri menanyakan kenapa dia boleh langsung? Si petugas malah sok sibuk dan mengabaikan pertanyaan kami. Total mengantri 35 menit, dengan kondisi berdiri. Antrian panjang seperti ini sebaiknya diantisipasi dengan memisahkan yang hanya mengambil kunci kamar (proses cepat) dengan yang prosesnya butuh waktu lama (misal ganti kamar, tambah kamar, ubah identitas penyewa kamar, dst), atau menambahkan 1 meja lagi untuk melayani pengunjung. Saya tidak mendapat informasi bahwa harus menitipkan uang deposit Rp.100.000 per kunci kamar (saya sekeluarga menggunakan 3 kamar) dan biaya extra bed R
“Poor service and hygiene”
+We arrived around 11.30 am at the hotel, much earlier then expected after a 20 km hike. A seemingly uninterested receptionist flatly told us check in is only at 2 pm - full stop. Flabbergasted we figured to wait and rest at the pool, only to find out it did not look anything like advertised. There was no sign of hospitality either (no bar or service personnel at the pool, no welcome drink, etc.) from the hotel, so we spent over two hrs waiting at a place called "the Harvest" next door. The hotel was booked for two nights at what we thought was a nice hotel with a nice pool for R&R. Being disappointed we decided to cancel the second night. When informed, the hotel personnel, including a senior, demonstrated zero comprehension of customer service or flexibility and were not willing to cancel and refund the second night. Only after calling CS at hotels.com, who's rep went out of his way, we were assisted satisfactorily. Excellent service from hotels.com, adding something memorable to a substandard experience. The rep even requested to talk on the phone to the hotel senior and escalated. Now that is what I call service! Once in the room we discovered lipstick smudges and other spots on
+Nice place for short stay with nearby shopping and food areas.
“Een aanrader!”
+Arch hotel krijgt van ons 5 sterren! Mooie kamers, super betrokken personeel en veel extra service. Een echte aanrader.