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”Disappointing”
+First impressions were not brilliant, ie walking through alleyway from car park, meeting some young lads with skateboards using it as a shortcut. Staff were welcoming and efficient. The room (24) was warm. However, the refurb is badly needed (notice about it in the hall). I was surprised that you had to ask for a hairdryer, and also at the poor provision of toiletries. However the biggest issue for me was the quality of the bed and the pillows. The bed was truly awful. I have stayed in camping pods on campsites with mattresses much better than this one. The pillows badly need to be replaced too. On the positive side, there were plenty of milks on the hostess tray and decaf coffee as well as regular. The breakfast was fine and served quickly. All the staff I met were fine. The shower was good, but no bath math. Even if refurbishment is planned, I would have thought the most basic thing in a hotel is a comfortable bed and decent pillows. That would have tipped the balance for me.
+Loved this area and the hotel staff! Everyone super nice and helpful. The area was great! It had many shops and some restaurants. I recommend Ruby nail salons (great pedicure and massage chairs!). I also must mention that I had an excellent massage therapy session with Suzanne at Saatva Wellness Center! As to the hotel, dining was really good! On-site was a pool and sauna. There is an elevator from ground to first floor only. I was very grateful to be able to get a first floor room as I have mobility issues. The room I had was very nice! Lovely view of other local area and neighbor garden from my room. Nice size bathroom. Beautiful outside seating area. Great breakfast and bakery offerings in the lobby. Only minor disappointment: hot tub not working in the pool area.
kevin
קבוצת חברים · יולי 2025
+Nice sun deck in good weather
”Work trip”
+Present stay at the Royal Angus. Parking was easy to access at the rear of the property. Food is decent and well cooked, rooms are tired and bathrooms are tiny but according to signs on the walls refurbs are happening ? Location to town is very convenient. Staff are very friendly
+When we arrived we noticed that the toilet seat was loose, the room had seen better days, the floor in the room and bathroom was slopping, we were told that that house keeping would be done every two days. The toilet seat was reported three time, the final time Mo the receptionist came up and tried to fix it, but she was unable too, but said she would get it replaced in the morning which she did herself, she also replaced the towels and toiletries as house keeping hadn't taken place. We never seen house keeping the whole time we where there, we stayed from the 16th July until the 20th July. Mo is a really friendly lady who was willing to go the extra mile which was very much apricated, the breakfast and staff were the only positive part of the stay.
+A great location in the town and guests have access to the gym and swimming pool included.
+It’s central, breakfast fine, good car parking, fine for a night, not much shopping around, too many empty shops in the area for any more than one night
”Stayed twice, would stay again!”
+Nice comfortable hotel. Room was comfortable. Staff are friendly. Breakfast good. Minor complaint was the sink in the room was slow to drain. Rooms are not the most modern, but comfortable. Being there for a weekend, people from the nightclub downstairs were a little noisy outside, but not unbearable.
Verified traveler
נובמבר 2024
”Average”
+Average hotel. Nice staff but the rooms are not worth the money.
+Great hotel. Great service. Will be back again