Avis de voyageurs ayant séjourné dans cet hôtel, partagés par notre fournisseur hôtelier. Note calculée sur les 200 avis les plus récents.
Lamia
France · Famille · octobre 2026
« Fabuleux »
+L’accueil était chaleureux, les responsables étaient disponibles pour conseiller ce qui était très appréciable. L’appartement est grand et agréable ayant une jolie terrasse.
−Rien à signaler
SYLVIE
France · En solo · mai 2026
+La literie est confortable. Les équipements proposés sont conformes. Il n'y a pas d'évier et Michelle la gestionnaire a pris le temps de me prévenir et m'a donné le choix. On nous avait laissé des serviettes de plage qui ont bien servies. Nous avons pu prendre un dernier bain sans se soucier de sécher nos serviettes avant notre retour en France. La vue sur la lagune est magique. Nous avions également accès au rooftop où l'on a pu admirer un magnifique coucher de soleil.
−Le seul point négatif est l'isolation phonique. Ce doit être du simple vitrage car j'ai entendu le bruit de la circulation toute la nuit. Après une bonne journée d'excursion, la 2ème nuit j'ai pu dormir correctement.
LORENA ASUNCION
Espagne · Couple · septembre 2026
« Un sitio confortable para conectar con el caribe »
+La ubicación, el trato del personal muy atento y tuvieron un detalle precioso con nosotros, nos dejaron dos habitaciones por el precio de una, y flores por el aniversario, la cocina muy equipada, muy limpio todo y camas muy cómodas.
−Que el ventilador hacía mucho ruido y no funcionaban los ascensores y tuvimos que subir con las maletas pesadas las escaleras. No hay restaurantes ni bares cerca. Algo alejado de los servicios y necesitas coche.
Eileen
États-Unis · En solo · août 2026
+The view and it was private
Yuliana Marcela
Colombie · En solo · août 2026
+La habitación es tal cual las imágenes, está ubicada en la zona hotelera por lo que es fácil el transporte hacia cualquier lugar. La anfitriona muy atenta a cualquier inquietud y Bertha muy amable también ya que nos ayudó con la limpieza de la habitación.
−Lo único fue que un solo día no subió agua al WC pero fue un problema en el condominio como tal, más no de la habitación.
GIANNI
Italie · En solo · août 2026
+Appartamento vista mare confortevole bella piscina host disponibile
−Il mare era impraticabile per il sargasso
Witold
Pologne · Couple · août 2026
« Grate place to stay in Cancun 😊 »
+Clean with beautiful views 😊
alexismR957LZ
Famille · juillet 2026
« Great place »
+Excellent location, older place, but very nice absolutely gorgeous beach the food and the restaurants is very good. It even has a beach bar that offers food as well. Very helpful staff and the price is very fair compared to other places in Cancun.
Tomi
Finlande · En solo · juillet 2026
« Apartment with lagoon/lake view »
+Nice view to the lagoon / lake. Located next to a nice beach, and on walking distance from Playa Delfines, one of the best beaches in the Zona Hotelera. Swimming pool was ok, although a bit small. Enough space for parking, if renting a car. Two small grocery stores on walking distance. Access to a small roof terrace was included, and offered nice sunset views. The host was very helpful and nice. The apartment was kept clean.
−A bit far from restaurants. There were practically only 2 you could walk to, one in the compound (for the hotel's all-inclusive guests, so pretty bad) and one about 10 minute walk away. Uber eats works, so we ended up using that a lot. The apartment was a bit run down (but clean) and quite small. Balcony was full of dove crap, so it was practically unusable.
Glen
États-Unis · Famille · juillet 2026
« Beautiful, comfortable unit, with a more amazing host »
+The host, Michelle. Is the highlight followed by the beautiful units she hosts. From the get go, Michelle provided updates. She also upgraded our rooms even though we were only there for our last night in Cancun, without asking and with an amazing ocean view. We were able to walk right in and the keys were already in the unit as Berta, the manager on site, had the rooms open for us. Michelle even let us check in before 10 am as we had to depart the other villa we rented for the long weekend at the same property and needed one extra day that wasn’t available. So the transition was very easy and Michelle very accommodating. Her units are all conveniently located together so a group of people can easily be together and have their own space too. I would stay here again purely because of Michelle and her units too are the cleanest and most comfortable and she has made them very modern and bright. I enjoyed the small resort field instead of the large hotel with no ambience. This place has character. It is easy to get to the beach and to the pool into your room once you learn the best route from your room as this place has an interesting layout the resort it is Michelle made it easy that
−The security at the front gates. I understand that Mexico and they have to be really careful about who’s coming and going, but after a few days where the people know who you are, and they’re asking for ID and the QR code to get in and to get out, it became very ridiculous. I won’t get into the details, but definitely was a minor frustration on some days with the inconsistency. Also, this place has many stairs and is a labyrinth getting to in front of your room and or to the pool depending upon where your room is located. The resort has a nice pool and has a smaller one at the very southern end of the hotel zone, so you are close to the airport and far away from all of the buzz and normal party mentality of Cancun. For me I enjoyed this more, because it was just a $20 Uber ride to downtown Cancun. The restaurant on site is not good so all the place of Michele‘s is amazing to stay, if you don’t cook your own food, which Michele‘s place has a full kitchen with all of the supplies to cook, then you will have to Uber. There is not much that is within walking distance of this place. So you must keep that in mind.