Ressenyes d’hostes que s’han allotjat en aquest hotel, compartides pel nostre proveïdor hoteler. Puntuació basada en les 24 ressenyes més recents.
Twells72
En solitari · octubre del 2025
«Not again»
+The beach area is glorious. The hotel itself is a huge let down. It’s dated, not particularly clean and my room smells of cabbage and everything is very old. Sink tap moves around - you need to hold it to turn it on/off. Horrible tiny balconies which you can’t see over once you sit on one of the two folded chairs. No table. Views are to car park one side and flat top roof and main road the other. Lunch was delicious - dinner quite disgusting. Very salty. Staff cleared it away before the advertised end time. All in all stay for the beach but don’t get your hopes up for the hotel itself. As you enter the hotel there are nice looking rooms in seperate buildings - but these are next to the pool and where the entertainment happens at night. but the main building is horrible! Staff nice and friendly.
729wiktoriaw
Família · octubre del 2025
«Shakira's Best Trip»
+The stay at this hotel was absolutely perfect! 🩵 From the first moment we felt an amazing atmosphere. The rooms were clean, the food was delicious, varied and fresh. The service was fantastic, smiling, took care of every detail. We met a lot of fantastic people from the restaurant manager Mr. Murat who took care of us , asked if everything was okay . The bartenders Ahmet, Özkan and the bar captain Osman were great people, there was a lot of great fun laughing and delicious drinks with them. Not forgetting the animators, who provide a lot of great fun. However, with the bar captain Osman, we spent the most time with my boyfriend, he is a wonderful person, he is very nice and helpful, many hours of talking, lots of laughter and souvenir photos. I highly recommend this hotel is gorgeous, clean, well-kept in an ideal location. I will definitely come back here again, this place stole my heart, I didn't want to go home. Thank you to the whole team for an unforgettable stay and a wonderful atmosphere . I'll be back to you soon♥️ Greetings Poland Shakira 🇵🇱
norbertpY9193OQ
Família · octubre del 2025
«Our great stay at Sural Garden»
+We just got back from Sural Garden yesterday and man, what a wonderful stay it was! The Staff was superfriendly, we loved restaurant manager Murat Bey, who made sure that the food was fresh and delicious, also waiters were great and caring, and the best one out there was Metin(thank you for your service bro😉). Now the most important part, the bartenders, Ahmed, Özkan and the best of the best, one and only, and our fauvorite Bar Captain Osman who we made friends with, thank each and every one of you for a very nice stay! And Osman, our beloved friend is huge fan of Galatasaray, and made me also fall in love with that team, so thank you bro💪 Other Staff was also great and I can't say a bad word about anyone or anything. Rooms were clean, food and drinks delicious and me and my girlfriend consider our stay at Sural Garden, the best holidays in our lives and we definitely wanna get back there in a couple od months 😉 I can recommend Sural Hotel to everyone, you won't regret IT!
karolinapE6498UT
Família · octubre del 2025
«I enjoyed my time there»
+Overall, the hotel is fine and the beach is close to the hotel. When it comes to food, there’s a wide variety, but dinners are the best. The hotel and bar staff are excellent. If you need something at the bar just ask Osman he’s very nice and helpful 😊
Departure45715015782
Família · octubre del 2025
«Captain Osman Saves the Day! (Rooms & Food Need Help)»
+While my stay at this hotel was generally pleasant, there are a few significant areas that require management's immediate attention. Firstly, both the rooms and the food need considerable improvement. The rooms are quite basic and feel dated. Maintenance issues were noticeable, and a thorough renovation and upgrade of the furnishings are long overdue. A focus on better cleanliness and modernization would greatly enhance the guest experience. Secondly, the food quality and variety in the restaurant were disappointing. Meals were often bland and repetitive. Improving the culinary offerings,perhaps by hiring new chefs or diversifying the menu,is essential if the hotel aims for a higher standard. However, the standout highlight of our entire trip was the truly exceptional service provided by Captain Osman. He is an incredibly helpful and kind individual who went above and beyond to ensure guests felt welcome and their needs were met. Whether it was assisting with luggage, giving local recommendations, or simply offering a warm smile, Captain Osman is a fantastic asset to this hotel and a true example of five-star hospitality. In summary: If the hotel invests in upgrading its physical f
P7014FVolak
Família · octubre del 2025
«Wakacje w sural garden»
+We really enjoyed our stay! Captain Osman took great care of us and everyone else , he’s truly amazing and always made sure we felt comfortable. 🌟 The beach was beautiful , it’s a bit of a walk from the hotel, but with the stunning views along the way, it’s definitely not a downside. The rooms could use some renovation and there are a few small issues, but nothing that ruined our experience. What really made this place special was the wonderful team working here. We would definitely come back just for the people! Special thanks to the bar guys , Ahmed and Özkan , they do such an incredible job and deserve constant praise. 🍹👏 All in all, these were fantastic holidays we’ll never forget. ❤️
martaoK1183PD
Família · octubre del 2025
«excellent»
+everything was good, beach was was amazing. Room is was lutlle bit old and they need regulation and pool bar captain Osman he always ask me us if we are Okey and he was was very helpful and if you have o. problem just ask him
F8096OOklaudias
Família · octubre del 2025
«Good hotel»
+The hotel is nice, the staff is friendly, the beach is nice, and the lunches served there are delicious. The bar chef Osman is friendly and helpful. I RECOMMEND IT!
jowitak978
Família · octubre del 2025
«Jowita»
+During our stay, everything was fine. The food was delicious, with a wide selection. There's a gentleman at the hotel named Osman who keeps the bar and dining room tidy and is helpful in resolving various issues. He makes the stay more enjoyable for guests.
justynarC7283YW
Parella · octubre del 2025
«Fantastic!»
+The stay was excellent! A very pleasant place, very friendly and helpful staff, the food... oh my! DELICIOUS! A huge selection - everyone will find something for themselves :) And bar captain Osman was very helpful and took excellent care of our comfort every evening :)