Ressenyes d’hostes que s’han allotjat en aquest hotel, compartides pel nostre proveïdor hoteler. Puntuació basada en les 26 ressenyes més recents.
Q5054AWpaulm
novembre del 2025
«Gone downhill.»
+Great location, but that's where it ends. Bad smell in the room and worse in bathroom. We reported this but no better. Shower was on full heat with temperature lever solid so could not lower temperature. We reported it, then the on/off lever was so loose we didn't risk it falling off, so washed in sink the best we could. The bed was rock hard and uncomfortable. We've been here many times, but now they charge for parking. Whereas previously it was in with the price. Unless you want a full English, it is expensive at Brewers Fayre for just cereal. This Premier Inn needs a refit, so the room doesn't smell. Our friends found a used pot of cereal just under their bed. We only gave it a 2 star because on previous visits all was superb. Otherwise it would have been a 1 star. We didn't get a good night sleep.
585nellyw
Família · novembre del 2025
«Fantastic stay with super lovely and accommodating staff 🤍»
+After having a very stressful day, we arrived late at night and were quickly checked in and accommodated by both Becca and Rasool. Thank you both so much for all of your help, we really appreciate it!! Lovely and clean rooms, with a great value breakfast
218MikeA
novembre del 2025
«Dirty, smelly and not what I'd expect from a Premier Inn»
+This stay at the Bicester Premier Inn was a disappointing experience. The staff were friendly as always but Room 16 on the ground floor was both dirty and smelly There was hair in and around the bath taps and plug, the sofa bed and chair from the desk both had stains on them and there were multiple dust webs hanging down from the ceiling in the main part of the room. The room was also smelly from poor drainage, we put the plug in the bath and closed the sink plug to reduce the smell but it wasn't a great experience. We only needed the room to sleep in so there was little point complaining when we got into the room on the Saturday night but we left didn't dare use the shower/bath at all due to the smell and state of the bathroom.
Clare12345
Parella · novembre del 2025
«Fabulous»
+Excellent clean accommodation with friendly & helpful staff. Special thanks to Becky, Cameron & housekeeping for their kind help in returning my kindle which I had left behind. Exceptional customer service - thank you. A very comfortable stay at this premier inn.
Aroundincircles100
Parella · octubre del 2025
«In Need of Refurbishment»
+Excellent location, only a stone's throw from the Bicester Village car park. The hotel is basic and is in need of refurbishment e.g. its an over the bath shower with a curtain screen (not ideal if you have mobility issues), the grout was stained & the silicone was black in some areas, the pillows were hard. I've stayed in better Premier Inn's for less money but suspect this one is getting away with it due to it's location. Breakfast, if required, is served at the adjacent Brewers Fayre and was good but make sure you pre book as people who hadn't were being turned away.
I8746DGrebeccab
Parella · octubre del 2025
«Syed made the stay a nightmare»
+Came to this hotel as we had broken down and the RAC could not fix in time for us to get home. They were paying for our stay and there was an issue with payment on the Premier Inn booking system. Syed was incredibly rude and unhelpful. We had the RAC speak to him to try and resolve it and he wouldn’t. They asked him to check for an email so they could send payment details directly and he put right said no. He shouted at us in front of other guests. Other guests were complaining about him too. Callum was incredibly helpful and helped us solve the issue. I felt bad for him as he was running around trying to pick up the slack Syed was causing by refusing to help people at all. The room was hot and stuffy and the air con barely worked.
HannahLB
Parella · octubre del 2025
«VFM for an overnight stay in the area»
+This was a good quality premier inn. Everything felt new, clean and immaculate. The shower was fantastic- very powerful and hot. The bed was very comfy. There is a brewers restaurant next door which was quick and cheap before we headed out for an evening wedding. It’s also on a retail park and opposite Tesco. You do have to pay for parking - £4.50 for 24 hours. This was excellent value for money.
kimmH6532YB
Parella · octubre del 2025
«Syed was a total star and a great advert for a warm welcome at Premier Inns.»
+We chose a Premier Inn for an unplanned stop on a long journey. We picked this company because we have stayed at other Premier Inns and knew what to expect. We have found them to be reliably consistent. The staff were pleasant and helpful, the room was good, wifi is useful, shower was perfect - especially loved the plant based toiletries- and, as promised, we had a good night's sleep. Whenever we have stayed at a Premier Inn where breakfast is provided on the premises, it has always been lovely and the hot food has been hot. Sadly, at Bicester, breakfast is provided next door at The Brewers Fayre, where the waiting staff were surly and unhelpful, the cooked items were all cold and it was a disappointment. The absolutely best part of our stay was when we arrived: Syed on reception could not have been more helpful and kind. He definitely went above and beyond to make sure that we could get a room at the best price by booking on line, rather than at the desk. I was really exhausted and overwhelmed and he quickly worked out that I was finding booking via my mobile phone too stressful. He helped me log onto their wifi and assisted me with every step of the process, even actually doing i
tonygO9631MJ
octubre del 2025
«Room smelly and dirty needs major refurbishments»
+Room was smelly, dirty the bed was uncomfortable and sounded broken. The bathroom had mould and practically brown ceiling from damp shower was a dribble shower curtain was stained. Room was hot and no working aircon Overall in brief very tired workout room in need of major renovations
franka413
octubre del 2025
«Highly recommended»
+Perfect location with easy access of the M40. Hotel and room very clean and tidy. Easy check in and staff very helpful. We had both breakfast and evening meal at Brewers Fayre which is on site. Amazing value and great food.