Ulasan daripada tetamu yang menginap di hotel ini, dikongsi oleh pembekal hotel kami. Skor berdasarkan 31 ulasan terkini.
trav226
Amerika Syarikat · Kumpulan rakan · Mac 2024
“Definitely not good”
+I had a highly unpleasant experience here and I’m wondering if anyone knows who owns this place and how I might get in touch with them? In fact I’ve hesitated to even write a review, but I feel like the owners should know. The issue was not solely with the rooms. But regarding the rooms, the were in major need of repair and not clean. Stains on bedding, towels and pillows, broken shower head, closet rod collapsed with just 2 lightweight items hung and filthy mattress. Furniture in the lobby was also filthy. Not at all surprised to see it’s now closed for renovation. This should have happened before now. I’m amazed it was still open when I stayed. A local business owner told me it had “gone downhill” I just wish I’d known this before booking.
+A beautiful hotel from the old days in totall decay. Slowly everything becomes green even the pool. No matresses on the poolbeds. Everything desolated. Broken stuff is not repaired and paint vanishes. The room was spacious but the broken toilet flush and noisy airco disturbed our night. We intended to stay 3 nights but run out after 1. Very dissapointing after seeing the misleading webpage and reading stories of the hotel from long ago. The price is a rip off. Don't go there!
80suzanb
Pasangan · Januari 2024
“Disappointing hotel, but with beautiful views.”
+The hotel is situated on a slope of a mountain. Offering beautiful views on the lush green island and sea. The hotel looks pittoresk and has an old Italian/ English feel to it. I understand why it was one of the best hotels on the island in its glory days. Unfortunately, the hotel isn't in its glory days anymore. Our room and the hotel grounds are worn down. Our room and the bed were not clean. There is no air-conditioning. Due to its beautiful location, the hotel is isolated and far from restaurants. In the evening, taxis don't want to drive to the hotel. So going out for dinner is a problem without a car. When we were there, we were the only guests. The staff went out during the day, meaning that there were no food or drinks available. There were no cushions or towels at the pool or outside the outside seating area. The poolwater looked greased and not clean. The staff is friendly, helpful and is really trying to run the hotel as good as possible. But there are a lot of things that need to be improved. When we arrived, the staff didn't expect us. We were lucky that they were still at the hotel and not gone home for the day. On the Internet, the hotel advertised that they have din
+The view from te hotel is beautiful and the hotel grounds have an Italian feeling to it. The room we had was very spacious, like a small house but without a kitchen. Down site of the hotel is that it's worn down, furniture is old and our room/ bed was dirty. The hotel had a low occupation while we were there, i think we were the only guests. So the facilities like the bar or restaurant are not open. The hotel is isolated so you need a taxi or car to go anywhere. Taxis won't run to the hotel after 8 pm, making dining out difficult. When we arrived at the hotel they didn't expect us. Since we were travelling all day, we were hungry. There were no dining options at the hotel. The hotel gave us a ride to town to have dinner and said the restaurant was able to arrange a taxi back to the hotel. After dinner we found oufounat taxis don't go all the way to this hotel after 8 pm and it was a hassle to get back. When we went to bed the bed cover and sheets were covered with little black things and the fitting sheet had yellow stains. In the morning we had a modest but nice breakfast. The pool was not clear/ dirty and there were no towels or cushions on beds or seats. The bar and restaurant w
Verified traveler
Disember 2023
“Serious revamp needed, last month.....”
+Need to revamp, very overrun, it is a very beautiful property if run properly, or lat least cleaned and maintained properly. The pool and the pool area is a disaster, looks unhygienic, outdoor public area need a serious paint job, the tropical garden needs an gardener to prune and dead leaves all taken away, there are more mosquitoes than they should be. Could have been with an old world Caribbean charm , but not like this.
Jingnan
Keluarga · November 2023
+Service is good
Verified traveler
Oktober 2023
+The island and area is amazing. But the hotel needs maintenence. We tried making the best of it in the condition that it was in.
evanscaribbean
Amerika Syarikat · Pasangan · Ogos 2023
“Disappointing”
+We had read as much as possible about Queen's Resort and Spa before booking. I had read a few reviews that said it was "tired", but what we encountered wasn't just tired. Unfortunately, Queen's Resort is very tired. It's evident that it's owners have not put adequate funds into maintaining this once lovely resort. We're quite used to 'low travel' times in the Caribbean. Most of our 41 years of travel have been in August, since we love the quieter, less touristy time in the Caribbean. Saba was the 16th island we've visited...and several numerous times. The manager Sandra greeted us with enthusiasm and tried to make the best of the conditions. She truly gave it her best. First, we did not get the room we had requested. Our requested room was in the top building, with a view of the town below (The Bottom), the mountains and the sea. Instead, we got a side room, on a lower level. Evidently, there was no AC in the top room. When we were taken to our room, and Chef Andrew came out to carry our luggage, I was a bit surprised. (More on that later). When walking to our room, there was an overwhelming smell of decaying fruit. The mango tree was dropping it's fruit and there were piles of rot
vince23r
Amerika Syarikat · Bersendirian · Ogos 2023
“Excellent Experience”
+Queen's Garden Resort is one of my favorite hotels and without question the best accommodation in Saba. The grounds are wonderfully kept and rooms are very nice with amazing views. The restaurant is phenomenal and management team is warm, accommodating and helpful with making arrangements for activities/transport around the island.
Cw131918
Pasangan · Julai 2023
“Excellent Stay”
+Beautiful place at the Bottom in a quiet surrounding. Manager Thierry and his wife Sandra welcomed us warmly and take great care of us. Accomodation was excellent and clean. Dinner was excellent. All dinner menu items were yummy and freshly and well prepared.