Ulasan daripada tetamu yang menginap di hotel ini, dikongsi oleh pembekal hotel kami. Skor berdasarkan 200 ulasan terkini.
Cristina
Sepanyol · Keluarga · Ogos 2026
“Una experiència meravellosa malgrat el sargazo”
+El lloc és espectacular i molt tranquil, sino fos pel sargazo que va convertir el blau turquesa del mar en marró fosc. Hagués sigut un paradís. Per sort, a primera hora sempre recollien l’acumulat a la sorra. Malgrat això l’habitació a tocar de platja era estupenda. El personal molt amable i a més vam tenir la sorpresa de poder presenciar el desovament de dues tortugues i l’alliberament de tortuguetes petites per voluntaris (un era el vigilant de nit de l’hotel, Luis). Gràcies per tot, ens van fer sentir molt a gust, com a casa!
−El sargazo, però no depèn de l’hotel.
Hannah
United Kingdom · Keluarga · Ogos 2026
“A wonderful place and so incredible to see the turtles! Thank you”
+Superb view! We saw turtles nesting on the beach under our room every night we were there and even released baby turtles into the sea Luis was so friendly and helpful - such a great stay! Thank you!
−Just be aware that there is no breakfast - not a problem though as plenty if cafes/ shops near by Also, be aware that you can’t really go in the sea because if the seaweed - this didn’t bother us at all
Sylvain
Kanada · Keluarga · Ogos 2026
“Lovely beachfront room with large balcony and amazing view. Highly recommend.”
+Room was large and facing the ocean, right by the beach. The large balcony on the second floor made it awesome to enjoy the view. There is also a rooftop terrasse on the 3rd floor to enjoy the stars at night of for more privacy enjoying the sun and tanning during the day. Sleeping with the windows open made it so fun to sleep to the sound of the waves crashing on the beach, and having some wind during the night. The vibe of the hotel is as on the pictures. Fun, relax and unpretentious. We loved it. The beach was small and cozy and uncrowded. Nice restaurant options at walking distance. Staff was very friendly and welcoming. There was free parking available for us right in front of the hotel which made it very convenient considering parking space is challenge in Tulum, and quite expensive. Wonderful turtle egg laying experience at night right in front of the hotel. Sea turtles came every night to lay their eggs, and hatchlings from one nest came out to reach the ocean (we were there mid August). We loved our stay and would gladly go back again (despite the sargassum, see below).
−Little improvements: - Roof needed a check to fix minor water infiltration during rain. - Fridge is basic and upgrading to a model with a small freezer would have been highly useful. As for all beaches in Tulum, we had to deal with a massive sargassum problem which made swimming in the ocean not really possible. The water was all brown and beaches were loaded with *literally* tons of sargassum. Tulum's beach cleanup staff came almost every morning to pick it up, but more sargassum kept coming to the point that significant quantities were already accumulating on the beach before the staff was even done picking up what was already there. Watch for sargassum season before booking.
Annette
Belanda · Kumpulan rakan · Ogos 2026
“Fijne accomodatie en beachclub met zwembad in de buurt.”
+Hygiëne, top bedden en fijne sfeer. Ijskast en parkeerplaats aanwezig!
−Niks! Maar houd rekening met sargassum in de zomer, dan kun je niet zwemmen in de zee.
Yaniv
Israel · Bersendirian · Julai 2026
“A simple and overpriced hotel”
+A basic room with AC. The staff are friendly, especially Julieta.:)
−I would not recommend visiting this beach area during the summer, as the sea conditions make swimming impossible. The hotel is significantly overpriced; you would be much better off staying in the city center for half the cost. Additionally, there was a persistent cleanliness issue, with cockroaches appearing in my room few times during my staying.
Katherine
Amerika Syarikat · Pasangan · Julai 2026
“Horrible”
+I had to book this hotel again as they did not answer any of my original emails. When we arrived, they did not have a balcony room which I had booked. The AC in the room did not work and the bed was rock hard. The bugs were so bad that we could not spend time on the beach so we left and purchase time at another hotel. I would like my money back.
−AC was not working. Beach was not accessible. I booked twice and the manager would not refund my money. And then the day we left there was no one in the office so we finally just left without talking to anybody.
Muriel
Perancis · Pasangan · Julai 2026
“Super”
+L’environnement, la maison pour 4 spacieuse et tout près de la plage. La possibilité d’aller gratuitement dans la piscine de l’hôtel d’à côté à cause des sargasses présentes sur la plage. La gentillesse du personnel.
−Climatisation défaillante le 1er jour. Mais compensé par le gentillesse du personnel qui nous a prêté des ventilateurs le temps de la réparation.
Leigh Cox
Australia · Bersendirian · Jun 2026
+All
philippe
Perancis · Bersendirian · Mei 2026
“Super, dommage pour les sargasses”
+Les chambres étaient tres bien, l'emplacement est bien, il y a des restaurants et brunch en face pour les repas. La plage tres belle sans les sargasses. Nous étions en saison basse donc nous étions quasi seuls dans l'hôtel et la ville, c'était tres chouette. Je recommande.
−Nous étions à un moment ou les sargasses étaient tres tres presentes, nous n'avons pas pu utilisé la plage de l'hôtel a cause des alges et de l'odeur. Nous sommes allé a la piscine de l'hôtel voisin pour 200pesos par personne. Aussi l'une de nos chambres était en rdc et il y avait un certain nombre de bêtes qui entraient (lézards, insectes).
philippe
Perancis · Pasangan · Mei 2026
+superbe chambre
−rien