Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Paul
Germany · Solo · October 2026
“A massive disappointment, terrible service, lost money, and a property that should not be listed on Booking.com.”
+Unfortunately, there was virtually nothing to like about this experience. Although the location in the mountains looked promising at first glance, the reality was a complete disappointment.
−This was a nightmare experience from start to finish. After paying Booking.com in full for 7 nights, I was told upon check-in that my booking was supposedly cancelled, that I could only stay for 2 days, and that I had to leave because the property was closing down. I lost my money, and Booking.com's customer service unhelpfully claimed I was too late to cancel according to their strict rules. Furthermore, the facility itself was terrible: no food, no canteen, no kitchen, no microwave, and no tea-making facilities; just overpriced delivery food sent from outside. After two days, I gladly left this place behind. It is unacceptable that a sub-standard property like this is allowed to be listed on Booking.com. Future travelers deserve better transparency and protection.
Mohammad
India · Solo · September 2026
+And absolutely go to place, you will love it
Radha
India · Couple · August 2026
“Amazing property with breathtaking views, a perfect location near Chembra Peak, helpful staff, and a”
+⭐⭐⭐⭐ Everything was awesome at Zostel Plus Wayanad , beautiful property, breathtaking views, lush greenery, clouds, bonfire and plenty of indoor games. The location is perfect, especially for those planning to visit Chembra Peak. The staff were also very helpful and accommodated our room change request.
−The only downside during our visit on 16 Aug was that renovation work was ongoing, and the temporary open kitchen meant some dust was getting into the food. Food also felt slightly expensive for the current property condition. Apart from that, we really enjoyed our stay and would definitely recommend this place!
URJA VIJAYKUMAR
India · Solo · July 2026
+The location was just beautiful and perfect. The property was old heritage one.
−It wasn't maintained and clean. The sheets also smelled. Not very good stay.
raj
India · Solo · June 2026
+What can I say Tranquility❤️
Shikha
India · Solo · May 2026
“Worth the Staycation”
+The location is amazing, we saw fireflies on the way to the property upon switching off the vehicle lights, the sunrise from tree house should not be missed, there’s an artificial pond where you can feed the fish!, the property is beautiful!
−Very bad road leading up to zostel, No proper fans in dorms, no toiletries apart from toilet paper and handwash, food not up to the mark, outside food not allowed even though inside food is pricey and not that great, not much interaction of hosts with the guests
Asad
India · Solo · March 2026
“Not recommended if you don't have personal vehicle”
+The property offers a remarkable ambiance, having previously served as a hospital for the tea farm workers.
−It's too far from town, and if you don't have your personal vehicle, you're stuck. For food and transport (if you don't have your personal vehicle), you will have to rely solely on the property. I also didn't like the loud music they played in the evening near the dorms. (They placed the play area next to their dorms, so you cannot sleep until people stop playing games and making noise.) The management needs to understand that not everyone likes loud music, especially when we are close to nature and want peace ✌️🕊️. Food from outside is not allowed, and there is no food delivery available in the area where the property is located. The restaurant on their property makes tasteless food, and their prices are too high. In their dorms, they don't have ceiling fans or small attached fans for each bed, so you have to share one table fan between two beds.
Hanne
Belgium · Couple · August 2026
“Blijf hier vooral ver weg!”
+Prachtige setting midden in het groen, de bergen.
−Het hostel was vervallen, en leek totaal niet meer op de fotos van Booking. Het echt een schande dat ze met deze foto’s toeristen lokken, vooral ook owv de dure prijs. Zwembad was onder constructie. Het restaurant was een bouwval en vervangen door een soort buitenkeuken met een tafel en stoelen onder een zeil. Toen ik er kwam was er geen zitplaats meer vrij en pijnlijk luide muziek. Je kan nergens anders eten want het hostel is 40 min rijden van het dorp. De binnenruimte bestond ook niet meer. En ook het gezellig buitenpaviljoen was niet toegankelijk want was volgestouwd met stoelen en andere meubels. De zitarena buiten is ook versleten en niet meer te vergelijken met de fotos. Het onthaal was koel, zonder veel uitleg kregen we te horen dat de wifi niet werkte. Er was ook amper bereik dus het isolement was totaal. Als enige activiteit werd er een tocht met quads voorgesteld of mountainbike-tocht in groep. Geen opties voor een rustige wandeling of een kennismaking met de natuur en wildlife op een rustige manier. Onze kamer zag er op het eerste gezicht ruim en mooi uit. Maar het plafond en de badkamer zat vol schimmel en de ramen sloten niet goed. We hebben dan ook beslist niet te bl