Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 58 reviews.
alex
Australia · Couple · March 2026
+Nice big property and very clean Staff were helpful And close to restaurants and station
Regan
United Kingdom · Couple · March 2026
“Recommend for 1 or 2 nights if visiting snow monkeys”
+We stayed 2 nights in March, the hostel is very close to the station. The rooms are basic but fine, there are heaters provided to keep you warm. Small cupboard to hang things. Futons were surprisingly comfortable and the bedding was cozy. Toilets and shower room are kept clean, restocked and warm. Staff were kind and check in was very easy. Ideal for 1 or 2 nights to go see the snow monkeys, the hostel is in a great location so we walked all the way from the hostel to the snow monkeys to beat the crowds as the buses only run after it opens, highly recommend. There are a few restaurants and bars dotted around nearby.
−Pillows are very thin. Bathrooms for both genders are not on every floor. Frustrating how there was no mirror above the sink by the woman’s toilets which made washing my hands and putting my contact lenses in difficult.
Howard
New Zealand · Family · March 2026
+Zen Hostel was an intimately administered lodge that was close enough to a number of ski areas - we made use of the free shuttle to Ryuoo from the station five minutes walk away. The hostel rooms were warm, but lacked a heated communal area - perhaps due to the tail end of the season. The rooms and bathrooms were clean. There older fashioned tatami style.sleeping arrangements were a worthwhile change for our unaccustomed aging gaijin bodies. Our host was friendly and helpful.
Sarah Sabrina
Malaysia · Group of friends · March 2026
“Would love to stay here again in the future if i have the chance to”
+Me and my friends definitely loooove and enjoyed our stay here the most during our japan trip. The room size was spacious enough for us to open our luggages all the time. To be honest, we really don’t have any complaints at all during our stay at Zen Hostel. Everything exceeds our expectations in the best way. Totally recommended for adults (not applicable to elderly and babies though) to stay here.
Tammy
Australia · Couple · March 2026
+Clean, friendly staff and great location.
−Nothing.
Reagan
Canada · Couple · March 2026
“Cozy, inexpensive lodging”
+Cost, location, friendly staff, and nice lounge
−Could use a water dispenser. That would be great.
Kiat Chen
Australia · Couple · February 2026
“Great location and great price”
−There was no communal cutlery, cups and dishes. They were only available if you asked the staff which is hard as they are only around during certain hours.
Kateryna
Canada · Couple · February 2026
+Comfortable futons
−Cold in the public areas
Mussawir
Malaysia · Group of friends · February 2026
“Great place to stay”
+Very traditional. Necessities are there. Great shower, and heated toilet seats. Microwave and hot water are available. Parking at the back of the property. 5mins to Lawson. Heating is sufficient. Noises are well contained.
−Abit cold in the corridor and would be nice to have a water dispenser.
YUMIKO
Japan · Group of friends · October 2026
“外国の観光客対応の様ですが、おばさん3人組にもコストパフォーマンスでは、お勧めです。”
+受付の方の対応が感じ良かった。徒歩圏内に 温泉、コンビニ、駅など、必要な施設があり、 コストパフォーマンスが良い
−駐車場から入る裏口には鍵がかかっていて、チャイムなどあると便利だと思った