Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Raychelle
United States · Couple · November 2026
+The property is beautiful and the staff are incredibly friendly and welcoming. Peter, the owner, was so welcoming and offered great information about the history of the area. I also really enjoyed my meals at the restaurant. I felt very at home. I would definitely stay here again.
−N/a
Peter
Netherlands · Couple · October 2026
“Pool was not working. Shower not working.”
+View is great
−Pool was not working. Shower not working.
Lisa
United Kingdom · Solo · October 2026
“Fabulous place to stay”
+I loved staying here. Everyone was so friendly and helpful and it was spotlessly clean. A lovely boat ride into Flores and the owner and staff went out of the way to make sure I enjoyed my stay. Great views from the hotel with hammocks etc. Great breakfast as well!
−Nothing
Janet
United States · Couple · October 2026
“Lovely property, great location, attentive staff. Would stay here again!”
+The Hotel owner and staff were very welcoming and accommodating. They made helpful suggestions on places to visit and how to get there. The owner built this beautiful property years ago, and has a great depth of knowledge about the area, history, plants, people, etc. They helped us arrange collectivo transfers to and from Flores, and around the area, as well as a tour to Yaxha. The views of the Lake and Flores Island from the hotel were spectacular. The beds were very comfy. There is some noise at night, mostly from music across the water in Flores, however with our noise app on the phone and some ear plugs, we did not hear it. I imagine it's definitely quieter at night than being on the island of Flores. The garden is lovely. It was easy walking distance to the center of San Miguel, the ruins of Tayasal and the Maya Museum. The dogs were friendly, and it was a big treat to have one of them walk around with us for a day, visiting the Mirador and the ruins. We did not use the pool. We were there off season, and were the only guests there. Because it was off season, the restaurant and housekeeping staff were limited, however the staff that was there cooked us breakfast each day, and
−Hot water for showers would have been nice, although the water wasn't freezing cold either.
Sabrina
Germany · Solo · August 2026
+Great location and well managed hotel! The staff was super friendly and proactive. We booked their airport transport, a driver waited for us, took us to the boat which left with us immediately. On the 5 min boatride, we got a little explanation of the place and the area and local recommendations. Because we arrived late, they asked if we had dinner. Still On the boat they ordered dinner for us in their restaurant which was really good and almost ready upo arrival. During our stay they booked tours, took us to/from the island and everything worked perfectly.
−Literally nothing.
itai
United States · Solo · August 2026
“Small paradise on the lake”
+The saff and owners were very accommodating, welcoming and knowledgeable about the area. The food was very good and reasonably priced. The atmosphere is very relaxed, the view is incredible and the grounds are idyllic with a small pool, and many fruit trees and flowers everywhere. The owners arranged for lanchas whenever needed and to wherever desired. They were very knowledgeable about tourist spots, as well as local history and culture. I highly recommend staying here when visiting Flores as well, as it is slightly cooler in temperature and a lot more quiet and relaxed, just a couple of minutes by boat from the island.
−The Inn is limited to local conditions. Some roads aren't paved and water can be an issue for showers together with the entire town. The Inn will do anything to overcome these limitations, if possible, and would keep you informed about any issues
Kristina
United States · Family · July 2026
“Would recommend! The staff was incredibly welcoming and helpful.”
+Beautiful & unique property, with lovely gardens, a pleasant deck & pool overlooking Flores, and a breezy rooftop deck with hammocks.
Kate
United Kingdom · Couple · July 2026
+Quiet Location and slightly cooler temperature than on Flores island. Friendly staff and hotel dog was lovely
vikki
United States · Solo · June 2026
“Beautiful views from a stunning roof top relaxation point”
+The views were phenomenal, and the pool was refreshing. The room easily accommodated 5 of us other than a lack of a place to put luggage, it had enough beds for 2 more people. Taking boat rides to get everywhere was a fun experience and the hotel gave lower prices than I heard others negotiating. The upstairs relaxation area is wonderful. The entire hotel was very quiet less my kids. Mowgli,the hotel dog, won my kid's hearts. Know that you are in a remote area and there are frequent power outages. They were also very helpful in helping us secure a private transfer to Lanquín that was very comfortable and safe
−My only complaint was that we had a mix up the first night, and it was equal parts our fault and the hotel's. Our flight got cancelled and we came in later than expected. We let the hotel know, but we didn't have any service on the runway, and we were 30 mins later than expected. When we landed we couldn't reach anyone, which was a little intimidating in the middle of the night in an unknown place with kids. Fortunately a driver at the airport was able to help us secure a different hotel. On booking the owner said we wouldn't be charged for that night, but when I paid at the end of our stay, they charged me half price for that night, which I hadn't anticipated, and I had already booked an extra day with them so that we could do additional things. It would've been nice to know the price in advance for budgeting as they charge a hefty fee for using cards, and I hadn't pulled out quite enough cash to cover it. There is no ATM near the hotel. Fortunately, they let me pay part in cash and part by card. The water at the hotel was piping hot (near scalding). The climate was very warm and humid, so we would've preferred cold showers to hot, but couldn't control the temperature. Another thi
Linda
Germany · Solo · June 2026
“Wonderful escape from Flores”
+It was so quiet and beautiful with all the nature around. The staff was wonderful and always available per WhatsApp. We really enjoyed our stay there especially with the house dog Mowgli. You can always take something to drink or just relax in the hammocks upstairs. The room was better than the pictures and very clean. We even stayed longer because we loved it so much.
−Nothing