Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Skyler
United States · Couple · November 2026
+How great the staff was. This is incredible considering this accommodation is a dream come true so the staff being above and beyond made this a must re-visit.
Ran Shavit
Israel · Couple · November 2026
+Location Private outdoor onsen Dinner
−The Rioken needs a face lift
Marta
United Kingdom · Couple · November 2026
“Amazing mountain view while sitting on a hot spring water bath”
+The private onsen on the balcony with beautiful mountain views was definitely a bonus! The rooftop onsen was also great, especially because we could book a time slot and have it just for us.
−The pillows felt a bit too hard and it would have been nice to have others to choose from.
Nicole
Austria · Couple · October 2026
+The lady at reception was incredibly kind, helpful, and welcoming. Her dedication and outstanding level of service really made our stay special. The room was a little dated, but it was clean and comfortable, and the overall experience was still truly memorable. I would especially recommend booking the private stone onsen - it was a wonderful experience! The food was excellent and very generous in portion size, both at dinner and breakfast. Overall, we had a lovely stay and would definitely recommend this place.
Alejandro
Spain · Group of friends · October 2026
+Onsen, room traditional style, room onsen, dinner experience
Maria
Australia · Couple · October 2026
“For the amount of money we paid, (more than 50K jpy for one night), the property did not meet our standards of expectati”
+The rooftop onsens, the onsens in our room, the private dining cubicle and very close to bus stop. Yukimurasaki was an okay stay for one night, and our host was lovely, attentive, and welcoming.
−There were a few areas that could be improved in terms of cleanliness, including a cockroach in our room, some scuff marks on the tatami, and an onsen floor that felt a little slimy. While these issues affected our overall impression, we appreciated the host’s warm hospitality and attentiveness throughout our stay.
Martina
Italy · Couple · October 2026
“A memorable experience with wonderful highlights, but overall not quite worth the price.”
+We had a lovely stay overall, with some wonderful highlights, although a few aspects fell short of our expectations. The room was very spacious, and the private in-room onsen was absolutely wonderful, with both a wooden bath and a larger tub. We also enjoyed the stone rooftop onsen, especially at night, when we could admire the beautiful view. The room was well equipped, with two traditional yukata to wear, complimentary beer and water in the fridge, and everything we needed to prepare hot tea, which was a lovely touch. Another great advantage was the dedicated parking right in front of the property, which was very convenient. The kaiseki experience was one of our favourite parts of the stay. Both dinner and breakfast were generous, varied, and delicious. Dinner also included Hida beef to cook ourselves, which was absolutely delicious! Breakfast was traditional Japanese, so keep in mind that sweet Western-style options are not what you should expect. The person who welcomed us at reception was exceptionally kind and helpful. They even let me take home a beautiful origami as a little souvenir, which was a thoughtful and memorable gesture!
−There were, however, a few things that could be improved. We had imagined an onsen hotel surrounded by nature, but the outdoor baths on our balcony overlooked the road, and passing cars sometimes disrupted the peaceful atmosphere. The property also feels a little dated, and some maintenance and greater attention to detail would make a real difference. Unfortunately, we also encountered several flying cockroaches throughout the property, including in our room, which made our night less comfortable than we had hoped. Considering the price of €316 for one night for two people, including dinner and breakfast, we had expected a little more in terms of maintenance and overall care. While we truly appreciated the private onsen, the excellent food, and the kindness of the staff, the experience did not quite meet our expectations for this price range. With some improvements, this could be a truly special place.
Izabella
Australia · Couple · October 2026
“Incredible place to stay and get a fabulous experience of ryokan”
+Lovely place to spend a couple of days and relax. Food was amazing, staff was very friendly and I wish we had more time there.
James
United States · Family · October 2026
“This place was perfect. Private Onsens for Tattoo people. Tourists felt welcomed.”
+This was the experience that my wife was looking for. On our trip this night was designated as her birthday place. We unfortunately got to the property much later than expected, Make sure you book you bus ticket and get to Takayama before 3pm. We caught the last bus, and almost didn't make it to the Onsen. The staff met us at the Bus stop and walked us to our stay. It wasn't mentioned in the booking, but dinner was included. It was one of the most memorable food experiences of the trip. The stone Onsen at night, with only the stars light was exactly the experience we wanted. The water temp on the rooftop was perfect. The two private ones in our room was good and hot! Bed was amazing.
−Nothing, it was perfect.
evren
Türkiye · Couple · October 2026
+Exceptional onsen hotel, with high culinary standarts