Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 52 reviews.
Shahid
Pakistan · Solo · September 2026
“Very Bad Experience”
+Worst behavior
−Rude Behavior
Masume
Netherlands · Solo · April 2026
“Very very very bad, unfair,”
+There is not any thing good about this suit. When I entered the Yenikapi hotel I shocked really such famous website of booking.com introduce this property ? It was not a hotel it was a suit and its name was trio suit. Very very messy,old and dangerous without Wi-Fi and elevator. The staff were 2 angry man. They forced me to pay extra money in cash. I had paid money in booking.com website but they told they did not receive money and they wanted me to pay 1200 TL. I told I can pay with my card. They told just cash. One of them came with me until the ATM near the street and check my cash. I had to pay cash them. They were very dangerous people. It was night and I do not trust them. I called my friend to pick up me outside the hotel. Very Very Very bad. Do not book there. Dangerous
−There is not any thing good about this suit. When I entered the Yenikapi hotel I shocked really such famous website of booking.com introduce this property ? It was not a hotel it was a suit and its name was trio suit. Very very messy,old and dangerous without Wi-Fi and elevator. The staff were 2 angry man. They forced me to pay extra money in cash. I had paid money in booking.com website but they told they did not receive money and they wanted me to pay 1200 TL. I told I can pay with my card. They told just cash. One of them came with me until the ATM near the street and check my cash. I had to pay cash them. They were very dangerous people. It was night and I do not trust them. I called my friend to pick up me outside the hotel. Very Very Very bad. Do not book there. Dangerous
Sharky Seven
Romania · Solo · April 2026
+They took my money! They say they accept dog! They say they have free room! I make the payment for 1 night! I get there 5 am! Nobady there! The door was close! I have to whait outside in cold and rain until 11 am when employee come him tell me dont accept dogs and allso no free room! I ask my money back! And not even today nobady give my money back! Not even Booking!
Amar
Netherlands · Solo · January 2026
“A wonderfully memorable stay that I would happily choose again.”
+The location couldn’t be better,just a few minutes’ walk to the metro, trams, and all the major attractions. Despite being in the heart of the city, the hotel feels peaceful. The room was clean, comfortable, and thoughtfully designed. The staff were friendly, attentive, and always ready to help. Overall, a perfect stay,I would happily return and highly recommend it to anyone visiting the area.
−If I had to mention one thing that could be improved, it would be the sound insulation,at times I could hear some noise from the hallway.
lukas
Germany · Solo · January 2026
+I recommend this hotel because of location and good wifi. safety and very clean rooms
−nothing
lukas
Germany · Solo · January 2026
+very good location. good wi fi warm and clean rooms
−everything is okey
Adrian
Norway · Solo · January 2026
+I was a little apprehensive because I had never traveled to this country before, but I found the neighborhood I arrived in to be very safe. The people were helpful, and the hotel I stayed in was quiet , peaceful , and clean .Thank you for your hospitality
Suat
Türkiye · Solo · August 2025
+The facility is very close to Yenikapı metro station, in a quiet area, with reasonable prices, clean and good internet. I recommend it.
Charles
New Zealand · Solo · April 2025
“It was comfortable & enjoyable. The owner lent me his Allen keys so I could assemble my bike. The owner introduced m”
+It was very convenient & close to everything. The owner was very helpful. He came to the metro station & helped me carry my bike box back to the hotel.
−The room was very small. The door handle was broken so I had to take my Leatherman tool with me so I could open the door.
Ghulam
United Kingdom · Couple · February 2025
“Bad”
+I was in front of the hotel at 11pm. Unfortunately, no one was at the reception. Two neighbors called the hotel owner's cell phone several times, but no one picked up. After waiting for an hour, I took a taxi and went to another hotel.