Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 45 reviews.
Yusif
United Kingdom · Solo · September 2026
+I left my headphones in my room and the staff were amazing at finding and returning it to me The breakfast and tea was really nice The room was spacious It’s literally right next to Tumpak , so you have to walk maybe 3 minutes to the ticket office
−I had to switch rooms due to the shower not having hot water. Thankfully the second room did have hot water water but it did take a few minutes for the electric heater to kick in; so that meant a lot of wasted water The bedsheets looked a bit dirty and there was an unpleasant smell coming from the bathroom, likely the drainage . There is a lot of wasted potential with the rooms; you can add a small table with chairs in there because it’s quite big The air con was sometimes not working properly
Ryno
South Africa · Couple · August 2026
+Good location. Spacious rooms.
−The shower heater weren’t working consistently
MICHELE
Singapore · Couple · August 2026
“Very Spartan accommodation close to the waterfalls. But very basic with some level of discomfort.”
+Walking distance from the waterfalls. The pocket breakfast with nasi goreng was delicious.
−I know it is a basic accommodation, b ur we didn’t have hot water and there was no place to hang our clothes. The bathroom has no proper shower, resulting in full flooding the bathroom in case you want to use the shower faucet provided. We asked for an extra towel (the provide litterally only 1 regular towel per person) and it was not possible.
Jumaliah
Singapore · Solo · July 2026
+Very clean 4/5. The room facing a nice view of Mount Semeru. Great ambience and scenery. Friendly staff.
Esme
United Kingdom · Couple · June 2026
“Perfect location, comfy beds, hot water”
+Location is incredible, absolutely must stay here for going to Tempuk Sewu. Beds super comfortable, showers are HOT which we needed, staff nice and chill, breakfast simple but fine.
Huang
China · Couple · May 2026
+I stayed at this ZHE hotel for three nights. The JIA service was wonderful - everyone was so friendly. My JIU room was spacious and clean, with a beautiful DIAN view of the city. The HEN breakfast buffet had many choices, and the LA staff always greeted me with a smile. The JI price was very reasonable for such quality. All are good. I will definitely come back again.
−Amazing stay! Will come back for sure
Senshuang
China · Couple · May 2026
+The location is absolutely excellent. This hotel is next to Sewu Waterfall, just a two or three minutes’ walk to the entrance. The owner’s brother has a travel agency. We book private car tour in Surabaya directly here. They customized travel routes based on our demands with a good price, which is super convenient for tourists.
−The facilities are a bit old and simple, which is totally acceptable given its great location. But the water heater doesn’t work well, resulting in insufficient warm water for showers.
Aji
Indonesia · Couple · January 2026
+- really quiet - interesting design - express laundry
−- no TV, no wardrobe - limited menu
xuxu_lan
China · Family · August 2026
“不会再次选择，”
+住宿位于sewu瀑布入口处步行5分钟即可抵达
−房间的卫生设施，床单上都是灰，还有石头；马桶上都是灰色水渍；床垫是塌陷的；看booking上显示有吹风机，实际都没有。
Boris
Netherlands · Couple · August 2026
“Super dicht bij Tempak Sewu”
+Erg schoon en nog geen 2 minuten lopen tot de ingang van de waterval. Als je daar vroeg wil zijn kun je zelfs daarvoor nog ontbijten.
−Erg grote ruimte (wat top is!) alleen had hier wel een stoeltje of een tafel mogen staan om het op te vullen. Ook zodat je tas of koffer niet op de grond hoeft te liggen.