Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 144 reviews.
Ron
United States · Couple · November 2026
“Great”
+Nice clean rooms. Very modern
−Shower pressure
Josh
United States · Family · September 2026
“Amazing time in the pool and the beach.”
+Great pool and spa areas. Nice to have a grill and full kitchen available.
−Water pressure in the shower way to low. Main cooling system didn’t work.
Lydia
United States · Family · June 2026
“We had never heard of WorldMark previously and we were all very impressed with the accommodations”
+The staff are very responsive, helpful, friendly, courteous, and eager to please and represent the brand very well.
−One interaction with a staff member. I spoke to someone at the front desk and they were very nice and we were able to work out a solution.
Susan
United States · Couple · March 2026
“We plan on returning to Birch Bay and we will rebook with WorldMark.”
+Wonderful location,across the street from the Bay and several restaurants within walking distance
−There was nothing we didn’t like about the property
Kieran
Canada · Couple · February 2026
+We did not eat breakfast
−I didn't like how internet needed to be purchased. Having to pay an extra $50 for internet in 2026 is ridiculous. There was also a very limited selection of tv channels.
Sheree
United States · Couple · January 2026
“We had a nice stay.”
+The location was good in relation to Birch Bay, but the description said waterfront and it's across the street. The room was very clean and adequately supplied.
−The description intimated it was waterfront balcony with water view. It was not even on the front of the building, it was on the side facing the building next door which was so close I could not only see in the unit next door I could hear every word they said until I had to close my window. The problem is there is not A/C and when it's warm you need an open window. The parking lot was the only other thing you could see. The unit was not the one in the picture we saw on line because the fireplace and murphy bed were in completely different places. That's misleading and dissappointing. There was a lot of constuction going on but they did warn us ahead of time about the noise but, the fact we were out most of the day kept it from being a problem. I also had no idea it was a time share and would have discounts dangled but only if you go to their meetings. I will say he wasn't annoyingly persistant after I refused the invite. The office staff was very nice.
Candi
United States · Group of friends · January 2026
+Everything was great
−I paid almost $1300 for 3 nights, I know it was a holiday and that is to be expected but holiday rates should include wifi!
Londa
United States · Group of friends · January 2026
“High Pressure sales tactics, stay somewhere else!”
+I needed the two bedrooms. I liked having a kitchen available. I liked the location.
−I ABSOLUTELY HATED the staff who were unbelievable in their constant pursuit of harassing me to attend a session to learn more about WorldMark. It would have been fine to mention this to me when I first checked in; however, they put something on the doorknob of the room; they called me numerous times; and every time I went to the lobby, they cornered me about this. The one lady gave me a flyer that said "there will be absolutely no high-pressure sales tactics. Well, THEY LIED as the above are all high-pressure sales tactics. I was afraid of going out the door afraid they were going to harass me about this. Additionally, when I booked this, it said the Wi-Fi was $9.95 a day. When I asked about the Wi-Fi a day after checking in, they said it would be $50 for the stay unless I signed up to go to this session, then it would be free. So, in essence they lied to me because that was not what was indicated when I booked.
Greg
United States · Family · October 2025
“Disappointing”
+Location
−Not quite clean. Could not control heating system. Way too hot.
+The property is undergoing renovations, however, that did not affect our stay. It was a lovely stay right across from Birch Bay. Nicely appointed rooms with everything you need to create a meal. Meticulously clean. Beds are a little soft, but all was nice overall. Nice little town.