Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 101 reviews.
Lucian
Germany · Group of friends · August 2026
“An unforgettable experience , but not a 5-star hotel”
+The experience itself is absolutely amazing. If you love nature, breathtaking views, peace and quiet, and monkeys visiting your balcony, this place is very special. It feels remote, authentic and far away from the crowds. I would give the experience 10/10. If you are looking for luxury brands, polished 5-star service and being pampered, this is probably not the place for you , but if you value nature and atmosphere, you will love it.
−The hotel advertises itself as 5-star, which in my opinion is very misleading. In terms of facilities and hotel standards, it is nowhere near a traditional 5-star property. That said, the star rating almost doesn’t matter here because the experience is what makes the place special. Also, the location is quite isolated, so you will normally need a tuk-tuk to get to Ella.
Sadarangani
United Arab Emirates · Solo · June 2026
+The peace and calm. The ambience, breakfast and warmth of the host.
−The stairs going up and down to the room. 😂
Nigar
Azerbaijan · Family · June 2026
+The hosts are very polite, we liked everything very much, thank you!
Amanda
United Kingdom · Family · June 2026
+We didn't end up staying here as it did not meet our expectations. It was more of a homestay than hotel and the pool was not filled
Floris
Netherlands · Solo · May 2026
“Amazing nature like stay with breathtaking views”
+The view the host the sounds of nature. It was just all perfect. The beautiful tropical birds landing on the balcony
Gabor
Hungary · Family · May 2026
+The room is very good quailty and both the room and the terrace are quite large. The beds are very comfortable. It was good to sit out on the terrace and relax on a rainy day since it is protected. The hosts are very friendly and helpful.
−We were under the impression that this is a kind of hotel with different larger rooms/bungalows, based on the pictures. The property is run more like a homestay so we were offered breakfast in the host's home which was friendly gesture but we would have preferred to keep to ourselves. The property is a bit far from "downtown" Ella, down in the valley, so need to take a car or tuktuk to get to the restaurants and shops.
Elena
Italy · Couple · September 2026
+Buonissimo colazione, l'anziana proprietaria ti fa sentire di casa. Il ragazzo è stato gentilissimo a portare le valige con tutti quei gradini. Location spettacolare, peccato esserci fermati solo una notte
Helene
Germany · Solo · September 2026
+Das Wood Palace liegt wunderschön und absolut ruhig mitten in der Natur. Die Umgebung ist sehr idyllisch und perfekt zum Entspannen. Die Gastgeber sind ausgesprochen freundlich und sehr bemüht, sodass man sich sofort willkommen fühlt. Auch das Frühstück war sehr lecker. Absolut empfehlenswert - wir haben uns sehr wohlgefühlt und kommen gerne wieder!
Mattias
Netherlands · Family · August 2026
“Prachtige plek bij een lieve familie.”
+Prachtige locatie op een berg met uitzicht over een vallei. De jungle onder je balkon. We kregen een kamer (de houten kamer onder in de vallei). Maar door gebrek aan airco en omdat we een ziek kind bij ons hadden, wilden we een andere kamer. We waren al een alternatief aan het zoeken, toen bleek dat ze nog een andere meerpersoonskamer beschikbaar hadden met airco en dompelbad op het balkon. Tegen een meerprijs kregen we die kamer. Die was schoon, cool en het uitzicht was geweldig. De familie staat voor je klaar; ontbijt of even halen en brengen naar de stad met de eigen tuctuc.
−Verwacht geen hotelervaring. Wel een geweldige ongelooflijk mooie omgeving.
VINCENT
France · Family · August 2026
“Dépaysement et vue exceptionnelle”
+La vue , la piscine , la literie , le réfrigérateur rempli . Petit déjeuner chez l habitant .
−Pb d eau chaude récurent et piscine non chauffé, excentré du centre de Ella