Wild Ginger Hotel

Name: Wild Ginger Hotel
Address: 100 PUUEO ST, Hilo, 96720, US

5.9Fair511 reviewsSee rooms

Hotel

100 PUUEO ST · Hilo

Facilities at a glance

Parking
Bar
Garden
Non-smoking rooms

About this place

Charming Oasis in Hilo Nestled in the heart of Hilo, Wild Ginger Hotel offers a serene escape with a lush garden and complimentary WiFi and parking. Indulge in the convenience of room service and unwind in the comfort of our family rooms. Proximity to Local Attractions Explore the rich history of Hilo with The Pacific Tsunami Museum and Lyman Museum & Mission House just steps away. Don't forget to visit the breathtaking Rainbow Falls and the prestigious University of Hawaii, Hilo, all within a short distance from the hotel. Convenient Location With Hilo International Airport a mere 5 km away, Wild Ginger Hotel is the perfect base for your Hawaiian adventures. Book now and experience the charm of Hilo at our welcoming hotel.

Choose your room

Pick check-in and check-out to see live room prices.

7 room types

Choose your room
Room type	Guests	Show prices
Premium Room 13 m²King bed	Sleeps 3	Show prices
Family Suite, Ocean View 18 m²2 × Double bed	Sleeps 4	Show prices
Bunk Bed In Female Dormitory Room 7 m²Bunk bed	Sleeps 1	Show prices
Standard Suite 19 m²2 × Double bed	Sleeps 4	Show prices
Double Room With Garden View 14 m²Double bed	Sleeps 2	Show prices
Superior King Room 14 m²King bed	Sleeps 3	Show prices
King Room 14 m²King bed	Sleeps 3	Show prices

What this place offers

Parking

Food & drink

Outdoor

Garden

General

Non-smoking rooms

Location

Address
100 PUUEO ST, Hilo, 96720, United States
0.5 km from the center of Hilo

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 15:00. Check-out by 10:30.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.

Guest reviews

5.9511 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness4.7

Service8.1

Location6.7

Room quality5.6

Amenities5.7

Value for money6.6

Food and drink6.7

Guest reviews
United States · Solo · October 2025
8.0
“It was satisfying”
+Good
−If the hotel didn't Burn down. My belongings were burned and had to run with my life. I'm hoping I can get compensation for this
Shauna
United States · Couple · October 2025
2.0
“(Disappointed Status) Wild Ginger Hotel, Big Island Hawaii”
+The bed was somewhat comfortable and had a soft blanket on top of the bed.
−I came here for my birthday and I am very disappointed. For the price this should have been a very nice and well kept place. It was night time when we arrived I asked a head of time for a great view. Upon arrival there was very little to no parking. We couldn't get into our room with the key that was provided; I was told to use the side of a credit card and turn the key lock to open the door due to the keys not working. The room appears nice looking, but the room is very tiny, the size of a small child's room. There is NO hot water that comes from any faucets in the room. Outside the room Rotted flooring with floor mats covering them up, holes in the flooring with mats covering them up. Roofing looks bad. The fire extinguishers are barrowed and expired and not up to code, out dated. There is no hot water for showers or from a faucet in the bathroom. If you want hot water then you have to use a public shower house. When I went to the front desk to ask about these issues no one was available to resolve issues. Office was closed from 11pm-7am; there was a phone number to get a hold of someone it rang in the office where NO one is on duty. I was looking around and found a piece of pape
Jessica
United States · Family · October 2025
5.0
“I loved the place, those vegan musubis were amazing. Just the water issues killed the vibe.”
+Loved the native plants and vintage look.
−That there was no hot or even warm water and on the 2nd day there was no water. We also had to tighten the fan light because it was getting loose and the light wouldn’t turn on.
Matthew
October 2025
10.0
+Great accommodations. Staff was extremely helpful.
Dotsie
Family · October 2025
4.0
+Parking area is broken, room is very dirty, old flooring is unsafe. Shower is dirty, no hot water. Extremely loud road sounds, brled an pillows are terrible. This was called a premium room!
Eric
October 2025
8.0
+The walls are pretty thin so I'm glad there was no television.
Dan
October 2025
6.0
+It seemed safe the bed was not great no AC older place breafast was poor Would not stay there again.
Fetuoleaniva
October 2025
8.0
+Yes
Guest reviews
United States · Couple · September 2025
10.0
“None”
+Its a good place ❤️
−None
Mark
Family · September 2025
2.0
+Location was fine the place should be condemned. No hot water no a/c old mattresses rotted wood no TV building code violations, two numerous to mention not worth the money do not stay there

Good to know

Check-in & check-out
Check-in from 15:00 · check-out until 10:30
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

7 room types

Premium Room

Family Suite, Ocean View

Bunk Bed In Female Dormitory Room

Standard Suite

Double Room With Garden View

Superior King Room

King Room

What this place offers

Parking

Food & drink

Outdoor

General

Location

Address

Questions about this stay

What are the check-in and check-out times?

Is parking available?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews