Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 50 reviews.
“Shared bathroom is a problem”
+There is a 24 hour desk reception even though the reservation says there is no one present after hours. We checked in at 11pm. But no one picks up the phone because the phone is at a different location. There is an elevator to take luggage up to the 5 floor where the hotel is located. The front desk was very nice and accommodating and even provided us with 2 bottles of water. The AC did not work as it is controlled centrally . But it was okay as we left the balcony door open to let in cool air. The only problem was the shared bathroom. There were many people checked into other rooms so it always seemed occupied and it was not clean. I didn’t feel like using the shower as the bathroom was not clean.
+L'accueil était horrible, la personne ne parle pas anglais.Nous sommes arrivés vers minuit et on a pris la chambre à 3h, il ne voulait pas respecter le prix donné par le site et il voulait qu'on paie plus.
“Sono stato anche buono”
+Arrivo in questo palazzo con due valigie pesanti, l'ascensore non funziona; salgo 5 piani (doppia rampa) di scale a piedi, con le valigie sulle spalle e arrivo sopra. Mi fanno aspettare mezz'ora perchè non risulta la prenotazione, dopodichè mi accomodo in 4 metri quadri di camera. Provo ad accendere la tv ma non funziona; il bagno condiviso non si tratta del classico bagno grande (da camerata per intenderci) ma è proprio una stanza bagno con una doccia un lavandino e un wc, che per andare dovevi prendere il numero della prenotazione (per chi non l'avesse capito questa parte del numero è ironica, ma serve per rendere l'idea). Vicino le chiavi mi danno anche un telecomando per mettere in funzione l'ascensore (che bello), il problema però è che al piano terra e al primo piano questo telecomando non funzionava, per cui dovevo fare 2 piani a piedi per poter poi fare i restanti 3 in ascensore. In conclusione, per quanto possa sembrare economico, è assolutamente soprapagato per i servizi che offre, e data l'enorme concorrenza nei dintorni, sconsigliatissimo
Verified traveler
October 2017
“hotel muy centrico”
+En general aceptable, pero no limpian las habitaciones y el chico que esta en recepción solo lo hemos visto a la llegada y cuando nos íbamos, no lo podíamos localizar ni para pregúntale.
“Very bad service and room condition”
+I booked a night to have some rest before I go to airport. The local area is very close to Roma Termini Train station which is good. But there are rubbish and homeless everywhere, bad smell too. The service is very bad, the staff asked my arrival time, I made it clear I will arrive at 2 pm and leave at 8 pm, so I will not stay a night. When i arrived at 2:15 pm, there is no staff here and the elevator service has to request in advance, which is totally unacceptable. the hostel is at 5th floor!! I waited until 3pm to checked in. No towel and no amenities at all......... I called the staff, the staff said he will give me after 30 mins which he doesn't. I went out to shop in supermarket, when i came back, the staff shut down the electricity and did not notive the guest at all. No AC and nothing is working.
“This hotel is in an excellent location.”
+Check in/Check out horrible. We waited 1 hour for the someone to come. They also had our booking wrong. The WiFi is weak and doesn't work properly in the room.
Verified traveler
June 2017
+This B&B is well located next to Roma Termini, you have a lot of convenience shops around and I don't have anything to complain about.
Great overall..
April 2017
“Bathroom is out of room, breakfast bar is out too.”
+It's near from Termini station walkable..But bathroom is out of room, and breakfast bar is out of the hotel building. They will serve you 1 Croissant and 1 cup of coffee: however if you ask more, they will offer you. ^^ Nice hotel..
“Prezzo contenuto ma servizio discutibile”
+È stato difficili comunicare con la struttura nei giorni precedenti al soggiorno. Il mio problema era il bagno che, dopo la prenotazione effettuata, risultava in comune. Avevo necessità di cambiare la camera. Ho impiegato tre giorni prima di poter parlare con qualcuno, in quanto c'è solo un numero fisso e nessuna mail a cui scrivere. In realtà il responsabile è stato poi disponibile a cambiare la camera senza aggiunta di spese. All'arrivo abbiamo atteso quasi venti minuti prima che arrivasse il ragazzo per fare il check in. La camera era veramente essenziale: solo un letto e due mini comodini. Nemmeno un armadio dove riporre i cappotti o un appendiabiti. Nel bagno un odore disgustoso e nauseante proveniente dal water. La colazione si effettua in un bar convenzionato che però non ti dà la possibilità di scelta sul cibo: solo ciambellone.
Verified traveler
March 2017
+I had some very noisy and chainsmoking young Italians as neighbors. They seemed to be living in their hotel room for a longer period and treated the place like it was a student dorm. The smoke crept into my room, the corridor and the bathrooms. Apart from that: A centrally located place in need of repair, but cheap and with a helpful receptionist. Via Varese is a nice, relatively quiet street.