Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 50 reviews.
“Central beliggenhed og god service.”
+Meget imødekommende personale, fin service. Havde glemt min jakke, som de kørte ud til lufthavnen med. Det ville de ikke have noget for. Der var ingen rist i brusekabinen, så vandet løb ud på badeværelsesgulvet. Der var ikke varm vand i bruseren, men det sagde vi ikke før afrejse. Det var en fejl sagde de. Ville gerne have haft det at vide. Der manglede håndklæder hver dag. De tog de brugte men glemte at lægge nye. Dejlig og billig morgenmad.
+Carino, con piccoli accorgimenti potrebbe essere molto carino. In ogni caso a pochi passi dal "centro", ma in posizione tranquilla. Stanza consegnata pulitissima, ma durante il soggiorno viene solo rifatto il letto e data una sistemata generale. Possibilità di colazione al sacco se uscite presto per escursione, noi non abbiamo specificato richieste e ci sono state preparate 4 fette tostate e della marmellata fresca. Limitata ma buonina la colazione in loco. Ottimo il pickup gratuito in hotel (20 minuti di piacevolissimo tuktuk. Al ritorno lo potrete pagare facilmente 5euro). La prima camera che ci è stata proposta era buia e al piano terra, la seconda era ottima, anche se sarebbe meglio il lato città.
“Service exceptionnel”
+Le personnel est formidable, d'une serviabilité hors pair. L'emplacement est génial à proximité de pub Street, dans la même rue d'un bon nombre de bon restaurants. Le tout sans être géné par l'effervescence et le tumulte festif.
“Utter disappointed-Do NOT stay here”
+A true disappointment. What was shown on the website was NOTHING like the room. The toilet was broken, the room was not cleaned, no to mention the things included like breakfast, safe or a hairdryer they refused to honor even after showing them my confirmation. I could even feel the coils in the bed.
“Bad customer service.”
+Overall it was what I expected. However my reservation included free breakfast (as noted in my confirmation email as well as on the listing). When I showed them my confirmation email which stated I had free breakfast included they told me that they would not provide it as on their end it said I only paid for the room. I told them that was rediculous as i had paid for room and breakfast and it was stated in my confirmation email. I had to argue with the hotel manager for 20 minutes before he finally gave in and said “for you, my friend, we will give breakfast” as if they were doing me a favor or something. I paid for it! Bad customer service.
Verified traveler
June 2019
+Big rooms, good breakfast and nice pool. Some communication issues
“A rough diamond near Pub Street”
+Siem Reap was nice, but very hot in May. The hotel was nice and a close location to Pub Street area. The staff were fantastic and always smiling. The rooms were a little dated but the stay was nice. I would recommend with one caveat. If you’re traveling alone (as a female mainly), the pathway to the hotel from the hotel is not completely lighted. While I felt completely safe, my female companion made the point that she would be fearful of walking it alone. Overall, a. I’ve hotel with courteous staff, a nice breakfast, reasonably priced and a nice location.
Verified traveler
May 2019
+Ideal location for the central markets and pub street just a five minute stroll away. Friendly staff
Verified traveler
Family · May 2019
+Stayed here with my mum. On arrival was told they had booked our room out to another couple but arranged a room with two beds for us. This turned out to be one bed and a cot (which was hard as a rock and wouldn't have been suitable for a whole week). Asked to change rooms, they refused, asked for a refund, they refused. Eventually they agreed to give us a room with 2 real beds if we stayed one night in the other. Of the two rooms we saw, they were nothing like the pictures, all the personality has been taken out of them. Grey walls & bad patch jobs, no artwork in the rooms. Some of the furniture is gone; We had to boil the kettle on the floor as the table was removed. They had no toiletries or soap, beds were made everyday but we would often have to go & ask for things like toilet paper, towels or water as they forgot to replace these a lot. We had no hot water for 3 days & we lost power 4 times while I was there. This seemed to be regular in Siem Riep although all other hotels in the street had back up generators. When we lost the power we had no water at all & day one it was out for over 8 hours. The food was okay but they kept running out of items and didn't replace them. Eventu
“Friendly cozy budget place with nice little pool”
+Very friendly small resort on the river & walking distance to downtown siem Reap. We enjoyed our stay very much.