Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Keith
United Kingdom · Couple · October 2026
“Stunning, Relaxed & Peaceful”
+Location is private and grounds are beautiful even in the rain. Well maintained throughout and clean. Staff were attentive, friendly, knowledgeable and welcoming. We thoroughly enjoyed such a relaxed environment following Cancer Treatment. Just what we needed.
−It was pretty much perfect however although the service charges on services received, such as in the lounge or bar etc were acceptable, we did not particularly feel like the service charge applied to the room booking itself were required. We did accept the charges upon check out as we were advised of this on a welcome email after we had booked, but the price agreed when we booked the room should be the price we pay. This additional charge could be built into the overall pricing as this would still be a fair price for such a luxurious stay in an exceptional one of a kind hotel.
Zoe
United Kingdom · Solo · October 2026
“Excellent staff”
+Beautiful house and stunning gardens
−Large bedroom Very peaceful and elegant hotel
Sybille
Germany · Solo · August 2026
“Excellent”
+The hotel's ambience, service, staff, and cleanliness were exceptional. A beautiful setting in the Cotswolds, very pleasantly located, with excellent accessibility to Highgrove and other local attractions. Friends of the middle ages will find the grave of Englands first King (Æthelstan) only minutes away.
−We found it unfortunate that a hotel so dedicated to its guests does not hold a contingent of tickets for Highgrove. This is regrettable as many guests will travel here specifically for that reason. Highgrove must be booked separately far in advance. It would be highly recommended for the management to always keep a contingency of tickets available.
OEC Ltd
United Kingdom · Couple · August 2026
“Wonderful Stay”
+The venue is stunning with immaculate gardens. Welcomed by very friendly, attentive staff. Easy check-in and taken on a short tour of the hotel. Our room was No. 24, WOW, it was the size of a small apartment, with everything you would want or need. All staff were very friendly but extremely professional at all times, always greeted with a warm smile. There are lots of comfortable areas to relax and in good weather you can enjoy the beautiful gardens. The Dining Room, Michelin starred restaurant was fabulous, the tasting menu and wine paring were a delight, every course was delicious. Grey's Restaurant was also very enjoyable with an unusual concept of small plates which were very enjoyable.
−There isn't anything that I could fault, our whole weekend was fabulous and we cant wait to return.
David
New Zealand · Couple · August 2026
“Very peaceful and well appointed luxury hotel for a weekend or short stay treat, with attentive staff.”
+Very nice manor with beautiful gardens, set in a quiet location. It has very good facilities including a beautiful drawing room and bar, and a nice restaurant. The room we had was very nice, well appointed with a nice bathroom with shower, albeit quite small. The gym has a reasonable range of up to date equipment, and is clean and tidy.
−No real issues.
Sebastian
United Kingdom · Couple · August 2026
“Stunning place”
+Classic Cotswolds - amazing kitchen garden and the spa of course
−No AC in the rooms
SouthWalesPooch
Group of friends · August 2026
“Stunning place, amazing massage”
+My friend won a competition to go to Whatley Manor, including sparkling afternoon tea, use of the spa and an hours treatment for two. I was very lucky to be the one who she chose to join her!! Whatley Manor is stunning! When the sun was out it felt like we were in Italy on the sunloungers outside. The buildings are beautiful and the decor right through is stunning, nothing looked out of place. Afternoon tea was just delicious, all fresh and full of flavour. Incredibly helpful and friendly staff all throughout the hotel wherever we went. I had a full body massage with Zelaine which was the best massage I have ever had. My neck pain was gone when I came out. Really lovely little touches, like your therapist having a herbal tea ready for you once you have your robe back on. Small juice on a welcome tray at the spa and we had a full size smoothie to end the day included which was so tasty. In the spa there is a salt scrub room you can book for free and they provide you with coconut scrub to give yourself a little treatment too. We didn't have time to do this but if I get the chance to go again I would love to do this. Absolutely lovely afternoon out. One of the nicest placest I have ev
dee090
Couple · August 2026
“Excellent wedding venue”
+We attended a wedding here. Unfortunately we were not able to stay as the hotel was fully booked by the extended family. The wedding was exclusive use so there were no other guests or residents other than wedding guests. All staff were superb. Extremely attentive, polite, friendly & efficient. The weather was glorious, so on arrival we were directed out to the beautiful gardens where music was playing, champagne was served & delicious & plentiful nibbles were brought round. So often this part of a wedding can seem slow when the couple & family disappear for formal photographs but on this occasion time flew by & in no time at all we were being ushered into the dining room. The room was beautiful although the acoustics were challenging with over 100 people all chatting at the same time. Conversation was difficult. 10/10 for the floral arrangements which were exquisite. The food was very good. The wines chosen by the family were also superb - although obscene when we heard that the hotel charge £50 per bottle corkage! After the meal, we were again gently ushered into the party room. 10/10 for the band & all the other fun entertainment arranged by the couple. There is no doubt that thi
842louisah
Family · August 2026
“Mother and daughter spa trip.”
+The attention to detail in which the hotel is laid out is first class who ever designed the interiors is very talented . The staff can’t do enough for you . The gardens are absolutely breathtaking. Myself and my daughter had a great stay . We also enjoyed using the hotel bikes for a ride in the surrounding country side . The outside pool area of the spa is very nice with lovely view of the surrounding country side .
CustomerSmith123
Family · August 2026
“Food outshines the service”
+We visited here for afternoon tea to celebrate my 40th with my husband and children. The food was amazing. So so good. The three stars is for the service. I’ve visited 10+ times for afternoon tea over the years and the service has always been outstanding. Always surpassed my expectations. Today it wasn’t great. It wasn’t terrible but just not what we expected. We had to get someone’s attention to seat us. We had to go and find someone to pay the bill. No one came over to ensure we had everything after we were served our food. We wanted more tea but couldn’t get anyone’s attention. When we left, we walked past four different members of staff and no one looked up or said anything. Whatley was always somewhere where the service equalled the absolutely amazing food but today was lacking. Reading the other comments however, it sounds like a one off or perhaps because we weren’t residents.