Westlake Emerald Suites

Name: Westlake Emerald Suites
Address: 15 Đường Tây Hồ Quảng An, Tây Hồ, Hà Nội., Hanoi, 100000, VN

6.9Pleasant205 reviewsSee rooms

Hotel

15 Đường Tây Hồ Quảng An, Tây Hồ, Hà Nội. · Hanoi

Facilities at a glance

Free Wi-Fi
Parking
Airport shuttle
Room service
Laundry
Family rooms

About this place

Convenient Location Located in Hanoi's Tay Ho district, Westlake Emerald Suites offers easy access to popular attractions like West Lake, Quan Thanh Temple, and Hanoi Old City Gate. Comfortable Rooms with Views The 3-star hotel provides air-conditioned rooms with modern amenities including a fridge, microwave, and city views. Guests can enjoy the convenience of free WiFi, room service, and a private bathroom with free toiletries. Relaxation and Convenience Guests can unwind in the hot tub or explore the city with the help of the concierge service and currency exchange. With a balcony in select rooms, Westlake Emerald Suites ensures a comfortable stay for every guest. Book your stay at Westlake Emerald Suites for a memorable experience in Hanoi.

Choose your room

Pick check-in and check-out to see live room prices.

12 room types

Choose your room
Room type	Guests	Show prices
Deluxe King Studio 40 m²Queen bed	Sleeps 2	Show prices
Studio with Terrace 35 m²Queen bed	Sleeps 2	Show prices
King Studio with Sofa Bed 45 m²Queen bed	Sleeps 2	Show prices
Standard Studio 30 m²Queen bed	Sleeps 2	Show prices
Queen Studio 30 m²Queen bed	Sleeps 2	Show prices
One-Bedroom Apartment 50 m²Sofa bed, Queen bed	Sleeps 2	Show prices
Apartment with Balcony 40 m²Sofa bed, Queen bed	Sleeps 2	Show prices
Panoramic Apartment 50 m²King bed	Sleeps 2	Show prices
Standard Apartment, 1 Bedroom, Bathtub Queen bed	Sleeps 2	Show prices
Grand Studio, 1 Bedroom, Bathtub, City View 40 m²King bed	Sleeps 2	Show prices
City Apartment 50 m²Queen bed	Sleeps 2	Show prices
Studio with Balcony 35 m²Queen bed	Sleeps 2	Show prices

What this place offers

Internet

Free Wi-Fi

Parking

Transport

Airport shuttle

Food & drink

Breakfast
Room service

Services

Concierge
Laundry

Family

Family rooms

Accessibility

Accessible
Elevator

Outdoor

Terrace

General

Non-smoking rooms

Pool & wellness

Hot tub/Jacuzzi

Location

Address
15 Đường Tây Hồ Quảng An, Tây Hồ, Hà Nội., Hanoi, 100000, Vietnam
4 km from the center of Hanoi
Nearby landmarks
- Ho Chi Minh Mausoleum3.4 km
- Imperial Citadel of Thang Long4 km
- Temple of Literature4.3 km

Questions about this stay

Quick answers from the information this property gives us.

What are the check-in and check-out times?
Check-in from 14:00. Check-out by 12:00.
Is Wi-Fi included?
Yes, this property lists free Wi-Fi.
Is parking available?
Yes, this property lists parking. Check the room offer for any fee.
Can I add breakfast?
Breakfast is available with selected room offers.

Guest reviews

6.9205 reviews

Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.

Cleanliness5.5

Service7.9

Location8.5

Room quality7.5

Amenities8.0

Value for money7.9

Food and drink8.2

vanlameowday
Taiwan · Solo · July 2026
1.0
−There is no staff at all and you can only communicate with an old security. The room is so old, everything is dirty, had to change to another hotel immediately
Bhasin
India · Group of friends · April 2026
1.0
“Horrible property. They should refund our money for two nights as requested earlier .”
+Nothing
−The AC were not operational from the remote , cooling was not good , there were no toiletries, we booked three rooms and all were on separate floor . We checked in and then checked out in one hour as did not like the property and money for our two night stay went waste . The entrance to the lift was through shabby basement . We were mislead by calling this property a suites whereas it is a lodge .
Vega
Australia · Solo · April 2026
9.0
+Friendliness of staff
−Reception asked for extra cash which it was prob some $1 or $2 which is some Pocket money for them. Not a biggie but it happened
Abongile
Vietnam · Couple · February 2026
1.0
“The toilet wasn’t cleaned full of poo. The bed wasn’t made”
−In a tiny ally
Rashmeen
United Arab Emirates · Couple · January 2026
2.0
−So, this was a last min booking for me which was a big mistake. I checked in in the night so no one at the reception only security guard. This place looks nothing like the photos, how do I know- cause I saw 3 rooms. The first room given to me was dirty. Bed was full of hair, felt like someone slept on it and housekeeping dint change the sheets, I requested for another room, again the bed was dirty. Security made me speak on the hotline no, where a very RUDE lady spoke to me and said we changed your room now what is your problem. Their solution was to put me from one dirty room to another and I must accept it. Not just that, this lady cut the call while I was talking. Luckily a young lady who was a guest in the hotel requested the security guard to take me to another room, this one was not the cleanest but surely cleaner than the 2 rooms I saw. Housekeeping walked in my room in the morning while I was sleeping. The shower in the toilet dint work well. Very bad property. Rude people. I felt stuck here as a solo traveller. Stay away fro. This property unless u dont mind what it offers.
Kathleen Mae
Thailand · Solo · January 2026
5.0
+The bed was comfy and there's a microwave oven and hair dryer. :)
−I felt scared for some reason like anyone can enter my room because they know the code. Quite far from the downtown.
Noa
Israel · Couple · March 2026
1.0
“שירות מזעזע מיקום מזעזע אכפת להם רק מכסף וטו לא”
Chi
Vietnam · Couple · March 2026
3.0
“Tệ”
+Là khách quen thích vì dễ tìm
−Nhân viên bảo vệ k hỗ trợ khách. K có chỗ gửi xe dù thu 100k/ ngày trông xe. Thái độ khó chịu.
Huong
Vietnam · Solo · February 2026
1.0
“quá tệ”
−Nhân viên lễ tân quá tệ, ứng xử vô cùng kém. Gia giường không phải ga mới thay, có thể ga cũ của khách dùng trước nhân viên buồng phòng chỉ phủi và trải lại vì vẫn thấy vết bẩn và vết máu nhỏ trên gối

Good to know

Check-in & check-out
Check-in from 14:00 · check-out until 12:00
Pets
Pets are not allowed

Facilities at a glance

About this place

Choose your room

12 room types

Deluxe King Studio

Studio with Terrace

King Studio with Sofa Bed

Standard Studio

Queen Studio

One-Bedroom Apartment

Apartment with Balcony

Panoramic Apartment

Standard Apartment, 1 Bedroom, Bathtub

Grand Studio, 1 Bedroom, Bathtub, City View

City Apartment

Studio with Balcony

What this place offers

Internet

Parking

Transport

Food & drink

Services

Family

Accessibility

Outdoor

General

Pool & wellness

Location

Address

Nearby landmarks

Questions about this stay

What are the check-in and check-out times?

Is Wi-Fi included?

Is parking available?

Can I add breakfast?

Guest reviews

Good to know

Check-in & check-out

Pets

Guest reviews