Reviews from guests who stayed at this hotel, shared by our hotel supplier. Score based on the latest 200 reviews.
Fabiano
Ireland · Group of friends · November 2026
“Good location, but the room and bathroom comfort could be improved.”
+Great location, convenient public transportation, and friendly, attentive staff.
−The room did not seem to match the one originally selected, and the mattresses were uncomfortable. The bathroom was extremely small, especially the shower, making it difficult to move comfortably. The plastic shower curtain frequently stuck to the body due to the limited space. The toilet was also unusually small. A better alternative would be a more suitable shower curtain designed for compact bathrooms, which would improve the overall experience.
Lyndon
Australia · Family · November 2026
+The receptionist, Chris, was amazing had a great chat with him and he made us feel welcome. Location is great to get to a close train station. Everyone was friendly and it has a nice atmosphere. Beds and desk were comfortable to use
−The bathroom was extreamly small. Had to have the door open to comfortably use the toilet and for the shower I had to be almost up against the wall. I don't mind picking up and dropping off my towels but most of the time the racks did not have towels on them. Would appreciate a 2nd rack just for towels in the reception. Our bedroom was next to the highway and the walls/windows did little to block the sound so it was difficult to sleep.
Marie
Japan · Family · November 2026
“Good option”
+Location is good, two stops away from Shinsaibashi station. You can walk to Dontobori/Namba easily. Good midrange option, perfectly clean and quite spacious (although bathroom is pretty compact).
−The room was perfectly clean and had pretty decent furnishing. Only thing is the carpet had small stains (looks unremovable) here and there (made by careless previous travellers). This makes the room look more worn out than it actually is.
Kelsey
Japan · Solo · October 2026
“Comfortable, convenient and large space!”
+Large room size, very clean and comfortable to sleep here. We liked the online app check in and check out system, it was lovely to have a code and not to worry about losing a key.
−The bathroom space was very small, it is difficult to take a shower.
Maggie
Australia · Group of friends · October 2026
“Great location. Wasn’t clean mould on shower curtain and towels”
+Location was great
−There was mould on the shower curtain and on one of our towels there were mould stains dots all over the towel.
Julia
Australia · Solo · October 2026
“Great hotel”
+The location worked well, the room was pretty spacious witht the kettle and the table and the fridge (room for 3 people). The beds were comfortable too. The reception staff were very helpful too. We explored all major tourist spots starting from the nearby bus stop.
−I just wish they served breakfast but other than that, everything was great. I will happily stay there again when I am back in Kyoto.
Carolyn
Italy · Solo · November 2026
“Ottima posizione e camera giusta”
+Posizione e servizio
Roxana
Spain · Solo · October 2026
+Molt ben situat, aprop de varis metros i de Dotonbori. Però a la vegada zona tranquila amb botigues i restaurants aprop. L'habitaciò te una bona mida, una mica petita per dues persones però com al Japó en general.
−La habitaciò estava al costat d'una carretera i era impossible dormir bé. Se sentien cotxes tota l'estona, molt mal insonoritzat.
Mabi
Spain · Solo · September 2026
“Bueno”